3cx migration

  1. Can't apply purchased 4SC key to expiring running instance. Is a 3CX hosted to 3CX hosted migration the only way to use it? And if so, how?

    Hello all, I did try to find this topic in this forum and elsewhere, but couldn't seem to find anything relevant unfortunately. Apologies in advance if there's something I missed, and thanks for your help. So, I currently have a 4SC Pro v20.0 Instance which is 3CX hosted, but the licence is...
  2. Move 3CX to another server but both servers should be running.

    Hello! We're planning to move potential customer's 3CX system to another server in another country. Custom FQDN and ENT license should remain the same. The idea is to take backup of existing server, deploy this backup on a new server in another country, but the original server should continue...
  3. Solved Accessing voicemail greetings

    Long story short I am doing a migration to another system. I would like to download every user's voicemail greeting as audio files so I can load them into the new system. Does anyone know the easiest way to do this, if it is possible at all? I'm not opposed to getting my hands dirty on the...
  4. apitsos

    Solved 3CX V20 migration from Hosted to on-premises/self-hosted server

    Hi there, I have a case, where the customer has hosted license (Pro 16SC) and they want to migrate their PBX locally, on their own server (self-hosted). The license is expiring next month, so we are preparing this, with the scop to renew it without the hosting option. As usual, I got a backup...
  5. Question with Migrating from Google Compute to 3CX Hosted

    I reviewed the 3CX migration article: https://www.3cx.com/docs/switch-hosted-pbx/ and I just want to check/verify that after step 1, downloading a full backup from the original Google Compute hosted install, I would need to be shut that down before proceeding to step 2, initiating the migration...
  6. Issue when migrating to Hetzner

    Hi all, We are currently in the process of migrating our systems from Digital ocean to Hetzner. I have successfully migrated several systems by spinning up VM's with V20 installed then using a backup from the V18 system from Digital ocean to complete the install. This has been working fine...
  7. Sytandard On Premise to Pro Hosted

    Hi, What's the best process to upgrade from a Standard on premise licence to Pro with hosting? I want to be able to use the existing 3cx hardware as the new SBC. Is there a process that'll automate everything for me or will I need to setup a new customer/instance?
  8. Advice on migration from On-Premises to Self-Hosted (AWS)

    Hey Team, I'm keen for some advice. I need to move a version 18, update 8 PABX which is running on Windows Server using both custom DNS and a custom SSL Certificate into AWS and onto Linux. I'm comfortable with the backup and restore process to move the PABX backup file, but after reading some...
  9. Solved Provisioning phone after new server migration

    Dear all, Firstable, I am sorry as I am more or less discovering 3CX system - My boss gave me the responsability to handle few 3CX systems for our customers, and I am learning. For one of our customer, we had a V15.5 3CX on a Windows 7 VM. This morning I scheduled to migrate this system to a...
  10. Can existing Mitel/ShoreTel Phones be used in a 3CX migration?

    Good day, I currently have Mitel\Shortel in our environment but we want to migrate away from that and use 3CX PBX, Is it possible to use our existing phone or do we have to purchase new hardware?