3cx mobile app

  1. Poor connection via 3CX mobile even with stable internet

    Good afternoon. Please help us resolve the issue of poor connection via the 3CX mobile app (iOS). Even with a stable internet connection, the quality fluctuates. Some words may be garbled or disappear. It looks like a poor connection. But the connection is actually stable—Wi-Fi or mobile...
    • Malyar
    • Thread
    • 3cx mobile app poor quality
    • Replies: 2
    • Forum: iOS

  2. Mobile 3cx app abandoned queue calls

    Is there an update or a way that mobile clients can see abandoned Queue calls? Multiple company's are asking for this. In the web client and local 3cx app it shows the abandoned calls.
  3. Svanur

    Caller keeps trying in queue

    We are encountering an issue where, after a call is answered in the queue, his phone keeps ringing, even though the call has already been answered by another extention on the queue. It's already been tried to delete the user and set everything up again from scratch – he is using the 3CX app on...
    • Svanur
    • Thread
    • 3cx 3cx mobile app queue queue agent v18
    • Replies: 2
    • Forum: Other

  4. Call Flow Question

    Good morning 3CX brains-trust, I have a ring group scenario to pose to you all, to see if there's solution rather than a work around. We are a school who have a number of extensions associated with a department rather than a person (IT department, Maths Faculty etc). Working with the IT...

  5. Logging into 3CX Meeting automatically with Video on Mobile device

    Good day, I wanted to know if you can invite or request a user to join a meeting when they are on their cellphone or mobile device; is it possible for their end to go automatically use their camera or use video automatically?

  6. V16 - Android. Chats Showing as Wrong Sender

    3CX v16.0.1.273 Linux OS Android App V16.1.0.41 Device - Galaxy S8, Galaxy S8 Active, LG G6 Android OS V9 We have some users reporting that when they receive a chat and the message shows up under the wrong sender. It has been noticed that the chat also shows in the conversation for the correct...

  7. 3cx iOS App spotty call quality

    Hello 3cx Community, Some of my users have poor cell data coverage in their homes and their 3cx calls are spotty as a result. I tested this same issue on my phone. If I turn off cellular data and use the phone in my hope, it works great over wifi. Same if I enable airplane mode and wifi. However...
    • nikitantra
    • Thread
    • 3cx mobile app iphone xs
    • Replies: 1
    • Forum: iOS

  8. Connecting to PBX

    Hello Firstly, let me apologise if this has been asked in the past. I have a strange issue with my deployment of 3CX and the iOS client. At the moment we are in testing phase, so may well be a limitation of the test license, but when my iPhone is connected to the guest wireless in the office...
    • Matthalion
    • Thread
    • 3cx mobile app ios iphones
    • Replies: 1
    • Forum: iOS

  9. New Mobile Device

    How do I manage my mobile devices? One of our sales people bought a new phone, how do I remove the old device so he can register the new one? Thanks much, ~David
    • DaveSD
    • Thread
    • 3cx mobile app mobile device manager
    • Replies: 2
    • Forum: Windows
  10. SonnyPeas

    Iphone 6s iOs 10+ - One Way App Calling

    When Iphone 6s picks up 3cx Mobile App call, there won't be any audio. Other end reports 1 way (they can hear me but I can't hear them) and Sometimes there isn't any audio at all. The app tunnels back to Phone Sys, Firewall is clear and it's stationary on wifi NOT USING 3G,4G,LTE
    • SonnyPeas
    • Thread
    • 3cx mobile app no audio one way audio
    • Replies: 12
    • Forum: iOS
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