Logging into 3CX Meeting automatically with Video on Mobile device

[Belano]

Good day, I wanted to know if you can invite or request a user to join a meeting when they are on their cellphone or mobile device; is it possible for their end to go automatically use their camera or use video automatically?

 

[Charles_3CX]

Regarding your question, you can not invite another participant from the 3cx Video conference app on a mobile device. The invite must be done from the webclient/desktop app through the scheduled conference section (meet section).

Once the invite is sent out, the invited participant clicks the link to open the 3cx Video conference app on the mobile device to join the meeting.

 

[Belano]

Regarding your question, you can not invite another participant from the 3cx webmeeting app on a mobile device. The invite must be done from the webclient/desktop app through the scheduled conference section (meet section).

Once the invite is sent out, the invited participant clicks the link to open the 3cx webmeeting app on the mobile device to join the meeting.

yes, I agree with this. this is for the desktop app. The user has the link to the meeting but if they click on the link from their mobile device it goes to audio even though its a video conference. Is there a way for it to go to video automatically?

 

[Charles_3CX]

Do they have the 3cx Video conference app installed on their mobile device?

https://www.3cx.com/user-manual/video-conferencing/

 

[Belano]

no they do not, i will test this

 

[Belano]

Thank you!, i think this helps. will try it on the other meeting coming up