3cx

  1. Call Report Recipients

    Hello All We have a Pro 16sc license recently upgraded to V20 and I am struggling to change the recipient address for the call reports. Is there a way I can send Scheduled call reports to specific people or only one person? Also when I schedule a report it does not even give me an option to say...
  2. 3CX V20 Issues

    all new users showing grayed out in admin panel and queue status even though they are available , can't receive external call from queue and internal calls going to voicemail.
  3. CUCM <-> 3CX - Caller name inbound not showing

    Hello All, First time posting here. We have CUCM v14 and 3CX v20 connected via a SIP Trunk. Issue : Caller name does not show up on 3CX phone when call is initiated from CUCM. 3CX ext and name on the other hand does appear on the Cisco phone properly. I checked the packet capture for the...
  4. Cannot customize status in Windows Store app - V20

    As the title says, it seems like a weird thing to omit from the new client, the ability to set a custom status message for your state. Am I missing something obvious?
  5. CFD Script to call external mobile when unregistered

    Hey guys, I'm looking for an idea on how to achieve the following: The system is self-hosted in Amazon and the SIP Trunk always reachable. But what when the SBC/Deskphones are off / or the site has an outage? Is it possible to route the calls via Script to an external Mobile? Because the call...
  6. 401 Unauthorized Error with 3CX API Despite Correct API Key

    I am developing an integration between 3CX and Google Sheets to automatically fetch call recordings and details (such as caller ID, callee ID, call duration, and recording URL) based on phone numbers listed in a Google Sheet. I am encountering a 401 Unauthorised error when attempting to access...