admin

  1. Owners Extensions Not Visible in Admin

    Hello All, There are currently 2 extensions that are not showing in the Admin-User and want to note that they are listed as the owners. We are able to see these 2 extensions on the app and team end of the web client. Is there a way to add or a reason they are not showing? thanks!
  2. JamieLewisIBT

    Advanced System Manager Role

    It would be really helpful to have a role that allows the following All aspects of the system excluding Backups Upgrades Licencing Integration Advanced System This will allow a customer to manage there own kit but allow us a reseller to have control of "Back End Setup"
  3. ZCSFT

    Play button is missing from the Recordings Section of the Admin portal

    I can't seem to get the play options for recordings in the recording section of the Admin Portal. Has that feature been remove or something? It used to be like this Now it is like this
  4. Solved Figuring out changes for v20

    I'm just getting into making some changes since the v20 upgrade and having some issues. I found out that the welcome email is under the reset option, but does the reset option for a change or make it optional? I needed to edit several extensions since I have to use a unique email, but I also...
  5. after upgrade unable to login to admin management page

    Hi All i have upgrade to newer version and now unable to login to administrator management portal please advise
  6. Error in 3cx administration

    Hello, I have a problem related to the administration of a 3CX on premise solution, currently my 3CX central is operational but no administration is available because depending on the section I enter it gives me some errors, for example I can not create or delete extensions, access logs, etc...
  7. FYI-System Owner Changed to Standard User

    I am creating this post as an informational piece to other users who might have an issue where the management user who was a System Owner, suddenly reverted to a standard User, with no rights to administer the system. Having this issue, in my search I found this post...
  8. MidiTélécom

    Add a option to WIPE extension (delete chats, history, voicemail) for new user

    Hi, Sometimes we need to change the name of extensions because someone leave the company for another one. We need to delete and remake the extension to delete chats, history and voicemail. A option to simply wipe these things could be so helpful for not missing a rights after remaking the...
  9. Solved Can Admin see all Live Chats, including those that have been transferred?

    Is there a way that Admin users can see all Live Chats, including those that have been transferred to a particular agent?
  10. 3cx suddenly stop services and comeback

    Hello everyone i'm very new with 3cx and in the beggining 3cx apeared to work very well, not a single problema but tha past month started a problem that 3cx suddenly stop services and all extension comes offline, all calls stop and in a moment everything works again without doing nothing, anyone...
  11. Boschko

    3CX Access Control Levels

    Are there any solutions for implementing a more granular admin access in 3CX? How could we go about implementing multiple admins with different access levels? Can this be done?
  12. Admin Manual in a single PDF

    Has anyone seen the admin manual in a single PDF file? Searching for terms would be so much easier. Thanks.
  13. Allow different email notifications for different email accounts

    Hey, I think it would be very useful to have the ability to create profiles of some sort for admin email notifications. The very first reason this would be great would be to create a email address for 911 notifications and have it be the only email it uses for alerting of a 911 has been made...
  14. pmterp

    Reset admin password

    Hello, With update 5, a feature was added to reset the admin password: Forgot password With so many passwords to remember, it’s common for PBX administrators to forget their password to the management console. We have added a forgotten password feature which allows a password to be sent to the...
  15. Solved Reset Web Admin Password From CLI

    Hello All, For some reason the password I setup for the web admin is not working, not sure if I made a typo in it or something. The password for the root user for the server console is working though (both passwords I thought i had typed in the same), is there a way to reset the admin user...