android

  1. Android Call Issues

    -=setup=- PBX Debian 18.0.1863 & 16.0.8.9 & 16.0.655 3cx mobile 16.7.8.121 & 16.6.2.89 -=Settings=- Battery Optimizer is off. 3cx set to "Not Optimized". Data is set to unrestricted. Phone Bluetooth is on. 3CX - Car Connect / Bluetooth settings are disabled. -=Devices=- Phone 1 Brand: Ulefone...
  2. 3CX Android Push Notification

    Hello, I'm having trouble with push notification to multiple Android clients, sometimes it rings and sometimes it doens't. This has been happening since april. Info of the installation: On premise Windows version: Windows 10 20H2 3CX Version: 16.0.9 Info of the smartphone with app: Model...
  3. Michael Menor

    Caller ID does not show up in iOS app, but it shows in Android app

    Within the Voicemail section of the iOS app, it does not display the caller ID name, but it does show it in other places of the app. The Android app does not have this issue with the voicemail section. Running version 16.0.9 Has anyone else experienced this? iOS Android
  4. Josh@Kelty

    Android App not playing Voicemails

    Hello, I have been using 3CX for a long time, including the 3CX app. We recently changed the way we do voicemails so that they come through the app mailbox instead of from email. Whenever I click on a voicemail to listen to it, it does not play immediately; I have to click approximately...
  5. Solved 3cx app Android not work - Decline call

    Hi. We are experiencing a problem with our 3cx structure All smartphones with android app do not work calls. We are unable to make or receive calls through the app. The extension registers in the application, but when trying to make calls, both to internal extensions and to external numbers, in...
  6. One way audio - 16.7.5 android update from 27th May 2021

    Hi, We've got a user working from home with one way audio (she hears others, they can't hear her) since receiving the 27 May 2021 3CX for android update 16.7.5. So far we've tried everything short of having her factory reset her phone, which we won't ask her to do on her personal device. It...
  7. Call notifications not showing after receiving / missing a call from a queue

    Phone Model: Samsung A21S Android Version: 10 App Version: 16.7.5 3CX PBX Version: 16.0.9 Network Connection: WIFI + LTE Client is on the same network as the PBX? Yes Hi, we're experiencing issues where users with Android devices across various models, but able to reproduce with above A21S...
  8. Orbitel_Marcus

    3CX App for Android - Not showing contacts name on incoming call

    Hi All, Almost similar to this post from 2019: https://www.3cx.com/community/threads/3cx-app-not-showing-contacts-name-on-incoming-call.69333/post-304379 Our client has a Google Pixel and has forwarded all his mobile calls to his 3CX DID. Callers (who's contacts are stored in the Android) are...
  9. ADPCM WAV and Android

    I have about 40 end users at one customer whom use the voicemail to email and are becoming very frustrated that they cannot listen to the voicemail. They cannot install the 3cx app on their phone either so the only way to get ther voicemail is for them to call in. Is there any way to change...
  10. NicholasBarnes

    Forbid all access from 3CX app for some users.

    Hi all, I have a client who has a requirement that it is not possible for some (but not all) of their users to log in using the 3CX app on their Android/iOS devices. These users should still receive the welcome e-mail, will have a desk phone (or desktop softphone) in the office, but must...