announcements

  1. David Liddle

    V20: Play existing voicemail greetings or announcements

    Hello! After upgrading our on-premises system to V20 Pro, we have found no way to play or review existing voicemail greetings or holiday announcements as we could do in V18. There's no button for playback as there was in the past. There are only buttons for upload, deletion, record from web...

  2. CFD to Record and Playback daily announcement

    I have a local Market/Delicatessen that wants to record their Daily Lunch Specials and play it on demand for customers who call in. Their old Toshiba system handled it with an "Annoucement Only" extension, but achieving the same result in 3CX Pro is turning out to be a lot more difficult...

  3. On the Fly Conference Call Announcements

    Have the ability to turn off Call Announcements when creating a conference bridge via a phone and not the app. I can see this setting in 2 places. 1. Setting to turn off globally in the Settings > Conference calls > Audio page. 2. Voice menu to turn off Announcements during the creation of the...

  4. Audio Announcemets (ads) while waiting in Queue

    Hello, our customers need possibility to play audio advertisements to their clients while they are on hold or in queue. The option we use now is custom single pre-recorded file with music and announcements, and I believe you're agree, this is not the best way to do it. Having possibility to...
    • crystal6
    • Thread
    • announcements queue queue intro and music on hold
    • Replies: 13
    • Forum: Server
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