app

  1. Link to Call

    I want to make a link to call a telephone number over android 3cx app. Like tcxcallto://+30123456789 I think to make a qr code for this and after I scan it the mobile will open the number and call over 3cx app. Is that possible?
  2. Beeping on Conference Calls on an Android Phone

    Hi All, We have one user who has a Samsung S22 Ultra android smartphone. When on a conference call using the 3CX app on his phone, he hears 2 beeps every 10 seconds. The other people on the conference call do not hear the beeps. He set up the 3CX app on his old smartphone (also a Samsung)...
  3. 3CX app [Mac] and phone

    I have the 3CX installed on my Macintosh computer and a 3CX Fanvil phone also at my desk. Is it possible to use the computer app to dial, but actually complete the call through my desk phone since I am not using a headset at my computer?
  4. PWA client BLF Keys for Shared Park Slots

    The bulk of our team are on handsets, although we also commonly use both the PWA client and the mobile softphones (both IOS and Android) (especially for those working from home and some sales team who are on the road) and use the Shared Park slots as a core feature. All Users have SP1, SP2 &...
  5. Calls taken on 3CX app aren't counting towards queue talk time

    3CX Version, Pro Annual 18.0 (Build 461) Server OS, Debian 10 Is the 3CX Server Hosted and where? On-Prem ESXi When generating a Queue Performance Overview, the talk times for extensions are wrong. The bottom extension 447, shows a talk time of only 5 minutes for 98 calls and an average talk...
  6. Black Screens in WebMeetings Mobile App

    Hi, We are trying to connect to WebMeeting through a mobile application for Android and iOS. The connection is successful, but sometimes (recently very often) users do not see or hear the interlocutor. A black screen appears instead of the video of the interlocutors. It is possible to interact...
  7. CFD app size limit

    Hi, After update the service "3CX PhoneSystem 01 Call Flow Server" didn't start, we investigated and found that it's caused a cfd app that have size more then 28 MB, has many audio files. When we removed some audio files then the service started successfully. 3CX version: 18.0 (Build 461) Can...
  8. Solved No vibration for calls when the Android device was in "Vibration" mode.

    Hello, Since the 3cx Android 18.0.10.101 update, my two phones which are in vibrate mode do not vibrate anymore when I receive a call. I have the pop-up saying that I have a call but no vibration. If I activate the sound it works correctly. Here is my configuration: Phone Model: Samsung A52 and...
  9. Redirect to 3CX app to send an sms with pre defined number

    We are working on an Android application, In that we did code for redirect to call a number using the 3cx app That works perfect for us. & place number in 3cx Phone dial screen like you can see below, so user can call on placed number if he needed. You can see the code we are using below too...
  10. Solved Shared Park Status on Mobile App

    I know for the desk phones this works by showing a red BLF when a call is parked but I was wondering if there is a way to show that a call is parked for a Shared Park extension on the "Status" area of the mobile app? We do have the Enterprise edition license and have configured a Temp Extensions...
  11. Solved SIP Message Exchange in a 3CX-App / Trunk to PSTN Setup (Req. Reference)

    Hi folks First of all thanks to the team for this software. The admin webgui is clean and things are straight forward to configure and everything feels pretty fast and responsive compared to other solutions (config changes are applied almost immediately and even service restarts are pretty...
  12. 3CX Mobile Android App - Echoes for caller

    Anyone else experiencing issues with the Android app? E.g. callers can hear themselves like an echo when I call them, or they call me. I cannot hear any echo. Have tried unchecking/checking echo cancellation, etc. in the Advanced Options, as well as the microphone gain. Have tried reinstalling...
  13. akjon RooSho

    Solved Presence information will only show Names not Extensions

    Hi, I was just wondering if it is possible that 3CX windows, android or iOS app will only show the names on the Presence Information (Windows) or Status (Android/iOS) app. What I mean is the left side image will look like the right one Is it possible? Regards
  14. Solved "Not found" calling from the app

    Phone: Samsung S10 Android: v10 App: v16.6.2.89 3CX PBX: v16.0.8.9 Network Connection: WiFi and LTE / IPv4 Client is not on the same network as the PBX My 3CX server is running onsite as a Proof of Concept before doing it again for real in the cloud. Following are my observations: From the...
  15. Solved poor sound quality - Cause: Unsupported Cloud provider

    Hi there, we have the 3cx on our own cloud provider and doesn´t matter if we call from app to app or to external customers, the sound quality is really poor. It doesn´t matter if we do anything with the codecs or anything else. The PBX seems to be perfect, but the quality is not useable. Is...
  16. Change accept call from touch button to swipe button

    This is primarily for Android, no idea what it's like on iOS. But it would be really nice if the "accept call" button was pretty much exactly like the default Android dialer app. When I get calls on my phone, I keep trying to swipe up on the answer icon but nothing happens, then I remember I...
  17. Solved Push notifications on Android

    Hi everyone, On another thread, @StefanW confirmed that mobile apps do not use SIP signaling, but Push Messages. (reference here: https://www.3cx.com/community/threads/3cx-app-registration-over-udp-network-interface-for-provisioning.75840/#post-343946) Here is a behavior that I have noticed...
  18. 3CX App IOS/Android (connection is established)

    Hi there, after an update (v.16.0.619) on our phone system we now have some problems with the 3CX APP. The following difficulties occur: 1. unit rings on incoming calls, but voice transmission is missing when you answer the call 2. message in the top right corner of the APP: 'Waiting for...
  19. Calls starting in speaker on Android phones

    When I or my colleague answer a call from 3cx I would say 80% of the time the call will start in speaker mode - both of us have Android phones (I have Pixel 3xl and my colleague Galaxy s9 both running Android 10 and 3cx 16.2) while it is not a huge issue but it is annoying. If anyone has the...
  20. Maurice Lefevere

    3cx +31 prefix

    Hi there, We are having some trouble with making outbound calls from within an application. The deskphone, a Fanvil X4 is connected with the 3CX app in a hosted server environment. When i dial 0611111111 everything is working fine. The 3CX app pushes the number to the phone and it starts...