app

  1. Solved Delay on Mobile Apps

    We are experiencing a delay on the mobile app E.g: Desk phone and web client and windows client will all ring simultaneously but then 5-10 seconds later the mobile app will start calling. It also happens when the call is hung up, the Desk phone, web client and windows client will all hang up at...
    • Oli Morgan
    • Thread
    • app delayed dialing mobile app
    • Replies: 3
    • Forum: Windows
  2. nzr

    Solved 3CX-App on Windows and 3CX-App on Mobile (iOS) - signaling priority?

    Hi, if have a setup where users have the 3CX app on Windows and the 3CX app on their mobile phone (iOS/Android). When receiving a call both clients signal the inbound call. When the staff are in the office both apps ring which should be avoided if possible. Is there a setting to prioritize...
  3. Sepultura

    iOS app: white bar appears when search term is entered

    Hi, when entering a search term in the iOS app a white bar appears just below the search field, which makes the first result unreadable. See attached screenshot. iPhone SE iOS 13.3
    • Sepultura
    • Thread
    • app bug ios
    • Replies: 2
    • Forum: iOS

  4. How to view which number a caller has dialed?

    I have multiple numbers ringing to my extension. I have inbound rules for these numbers, with a rule name assigned to each number. On my 3CX iPhone app, the rule name does not appear on the screen. The caller ID shows up, but not what inbound-rule-name they are calling. Haven't checked my desk...

  5. Calls from External numbers showing <phone number>:<extension>

    When I dial a DDI from my mobile, the caller ID on the 3CX Apps (Windows + Android) shows as <phone number>:<extension> e.g 07900547547:711 I'm assuming it's related to the extension the DDI is being routed to. Any way of dropping those digits? The user is unable to simply redial a missed...

  6. Is it possible to trigger a Callflow App via custom Dial Code

    Hello, I want to develop a Software with 3cx Controll Api, so now my question, is it possible to set a custom dial code that trigger a Calflow App? Example: if somebody call *67 the Call Flow App should request an CallFlow App. I hope you understand my point. Thank you for your help.

  7. Mobile APP - CallKitIntegration - Send call to voicemail on lockscreen

    It should be possible to send incomming call on ios and android to voicemail from lockscreen.

  8. Handset vs Softphone firewall configuration

    Hi all, Got a bit of a tricky situation here. We have Fanvil handsets in the office as well as users who use the application/web app on their phones and laptops. The Fanvil handsets have no issues dialing out or receiving calls. However, users utilizing the app's have issues, chief among...
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