archive recordings

  1. Migration of Recordings from FTP to AWS S3 and Backup Redundancy in 3CX v20 U7

    Dear 3CX Team, I hope you’re doing well. We are currently running an on-premise 3CX v20 Update 7 installation with automatic recording archiving to a remote FTP server. The system is functioning properly — 3CX transfers the recordings, updates the “archived” flag in the database, and when...

  2. Backing up (and archiving) to SharePoint - empty destination list

    Morning folks, Whilst I've been able to configure customers' V18 systems to backup to SharePoint previously, we're getting errors when trying to use SharePoint as a destination on our v20 PBX. 365 integration has been done, redone and redone again - no errors, all looks OK. The destination...

  3. Question with Configuring Call Recording Archiving and How Old Recordings are Handled

    We are planning on going from current premise install to hosted. In preparation of this we wanted to configure archiving of recorded calls to Google Storage to reduce the size of the instance/backup. My question is when the archiving is configured, say to archive everything older that 1 day...

  4. Error SFTP cannot archive file to SFTP server

    Hello, I will share with you a problem that I encountered while using on-premise (Window server) for recording archiving. The error message that I received was: Recording archiving failed due to the following reason: Renci.SshNet.Common.SshException: Bad message at...

  5. 3CX Call Recording Archive using SFTP - Erroring due to permissions (even though manual login works)

    Hello - I have a hosted instance of 3CX which we are trying to use the Auto Archive for the Call Recordings to our SFTP server, however i am getting the following error: I have manually Logged into this SFTP server using WinSCP, created a directory and manually placed an audio file so I know...

  6. Audio archiving to AWS S3 using SFTP

    Can anyone shed light as to why my audio archiving is failing? I am using AWS Transfer Family service, and have a SFTP server setup there with a user created that is setup with permissions to a specific bucket where I want those recordings to end up. I tested the connection to the bucket using...

  7. Remote Archive for call recording stopped to work

    HI, Remote Archive for call recording stopped to work Is there a log file that can show as why remote archive for call recording is failing? When i try to select a file and do archive it works fine... Is there a command line script that i can use to push all call recordings to remote archive?
  8. Gustavo Taconi

    3CX Backup MS OneDrive / Sharepoint and Recordings Archives

    Hello! I would like to suggest a new feature to able archives backups and recordings in Microsoft solutions how as One Drive and Sharepoint! In our case most customers doesn't have Google Solution :( I believe this feature will help everybody in the same scenario

  9. 504 Gateway Time-out nginx

    Hello All, I have setup archiving on the 3CX recordings to go to good to save space on the server. When i first set it up it worked perfectly fine, i was able to download the archived recordings through the management console (it just took longer to download) but now when i try and download...
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