audio issues

  1. Yealink T21P E2 | Voice Not Working

    Hello, I have a problem with calls, because when I communicate with the phones in the office, there's no problem, everything works fine, but when I try to communicate with other offices that has 3cx installed, they receive my call but there's no audio. In my company we have 3 offices, and the...
    • inexame
    • Thread
    • audio during call audio issues yealink phone issue
    • Replies: 5
    • Forum: Yealink

  2. SIP ALG

    Hi - I have seen some posts about this going back a few years, but i have a SonicWall TZ300 and i have been having issues for a while where i pick the phone up, but all i hear are bits and pieces of the oterson on the other side - i know someone is there, but i can't understand a word they are...

  3. Audio issues with W53H DECT Handsets and W80B Base Stations.

    Hey Guys, Just looking for some troubleshooting tips to help ascertain as to why (almost on a monthly basis) our W53H DECT Handsets are no longer able to hear incoming or outgoing calls, this also goes for the callers on the other end of the phone. What seems to resolve the issues is just...

  4. VoIP Traffic choppy audio only on callee end

    3CX Version 18.0 Update 3 (Built 461) Server OS, Windows Server 2022 Is the 3CX Server Hosted and where? Hosted by 3CX IP Phone Make/Model/Firmware version,Yealink T58A version 58.86.0.39 Provisioning Method: SBC Trunk Provider or VoIP Gateway Make/Model Twilio Has the Firewall Checker passed...

  5. Audio drops after 10-20 seconds

    My Setup Cloud hosted 3cx on Amazon LightSail Product: Professional Version: 18.0 (update 3) Build 461 Extensions: 10 using ring group and call queue Issue: Audio is dropping in both external and internal ext to ext calls. after checking all settings and logs, i was curious to know about the...

  6. Solved No Audio on WebClient or Desktop-App only

    Hi, we have the following Problem, if the WebClient or Desktop-App is used, we have no Audio Stream in both ways. Windows Client and Mobile Apps (Android and iOS) are working. The needed Ports are open / forwarded and the Firewall Checker shows no Errors. Internet -> PBX SIP UDP 5060 SIP...

  7. Yealink W80DM custom phone template

    3CX PBX - 18.0 Update 1 W80DM on firmware - 103.83.0.109 W80B on firmware - 103.83.0.109 Provisioning Method - STUN Referring to my previous post: https://www.3cx.com/community/threads/no-audio-on-w80dm.84780/ The service provider logged a ticket with the Yealink, and after a lot of...
    • carmen.leroux
    • Thread
    • audio issues custom template yealink w80dm
    • Replies: 4
    • Forum: Yealink
  8. blancers

    No audio for 2 seconds after every 5/6 seconds

    Hi, This(like the image below) is what I'm getting during calls from one extension to another extension. After every 5/6 seconds, there is no audio for a couple of seconds. Though irrelevant information but this is the actual recording using Audacity keeping the desktop 3CX app microphone mute...

  9. Solved Audio-only participants have no audio

    As I wrote in another thread, our audio-only participants have no audio. This is still not fixed. With the last update we changed our network configuration and eliminated the second IP on our eth0 network interface, as suggested by @JohnS_3CX. So eth0 has just 1 IP now.

  10. Solved Raspberry Pi 3 b+ SP issue when pickup a call from parking orbit

    Hi Team, I have been ready forum about 3cx for the 2 or 3 last day about my issue. I already have a couple of 3cx servers running in a cloud environment and working fine. My issue is why a Raspberry Pi 3b+. I follow the tuto from 3cx. Now I have 3 GXP 2130 sip phones connected to this network...

  11. iPad Pro - Audio very low

    Hello there, One of my customer has got a problem with its iPad Pro. 3CX, when the latest receives a call on 3CX, the audio is very low despite the fact that the iPad's audio is at its maximum level. Is there any place, in the software or in the iPhone where the audio can be set and that I do...
    • jflachance
    • Thread
    • audio issues ipad
    • Replies: 6
    • Forum: iOS

  12. [V15.5.345] Bluetooth audio routing completely broken

    Software Version: I'm using the latest version of 3CX and the latest version of the Android client beta (V15.5.345). However, I have tried this with several versions of the android app including the latest non-beta and some older APK's I found online and they all can reproduce for me. Device...
    • caesay
    • Thread
    • android audio issues bluetooth
    • Replies: 8
    • Forum: Android

  13. Solved (Resolved) No Outbound Audio with 15.5.8801.3

    I just installed 3CX and am having an issue with the 3CXPhone for Windows client, version 15.5.8801.3. When used from a remote location, the client connects properly, shows on-hook, displays presence information etc, and can receive and initiate calls. However, there is no outbound audio from...

  14. Dropped Audio - Near end only

    Good Evening Everyone, Am currently having issues with a new cloud deployment. Have run through every test i can think of and having the same issue. Cloud Hosted 3CX 15.5 Draytek 2860 (SIP ALG Disabled in web interface - no Ticks) SBC onsite (Intel NUC i3 8GB RAM) Yealink T46S Handsets PCMA...

  15. Audio issues & General advice

    Hi We have implemented 3CX for a customer who is all of a sudden having audio issues. The caller can't hear the speaker but work the other way round. If a call comes in and works fine, when transferred we have same issues. On a T49 which is non supported but works fine as SIP extension, all...

  16. Volume level dropping down while talking

    Hello everyone, I have a fortigate 30E firewall device and 3cx is installed in Hyper V. My problem is with android softphones. I am having different kinds of problems such as audio cracking, volume level dropping spontaneously, registration failures, soft phone users often complaining that...
    • Onuralp
    • Thread
    • android audio issues clientt fail sofphone
    • Replies: 9
    • Forum: Android
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