auto-answer

  1. Auto-answer: if returned in client, also create a global disable option

    An employee of one of my customers had enabled the Auto Answer function and a very confidential meeting was taking place when she was called by a 3rd party. The callee didn't notice that Auto Answer did its thing and that 3rd party could hear the complete conversaton. The above customer has...

  2. Disable Auto-Answer Feature on 3CX Desktop App?

    Good day -- We would like to know if anyone knows of a way to disable the auto-answer feature globally, throughout he 3CX system. The feature is available on the Windows Desktop App, but we want to have it removed completely. We have 3CX server, version 18, Update 5 Any help around this...

  3. Disable Auto-Answer Feature on 3CX Desktop App?

    Good day -- We have a 3CX Server on version 18 and would like to know if it is possible to disable the auto-answer feature completely, so that users' aren't able to use it on their desktop client? Regards,

  4. Intermittent issue - 3CX inbound call popping up over all other windows and will auto-answer after pressing ENTER.

    Hello, We have multiple users who are having an issue with 3CX automatically answering calls. It won't happen all the time - it usually happens when an inbound call comes in while in the middle of typing a message on Teams/Browser/email, the 3CX window will put itself on top of all the others...

  5. Auto Answer: Make Provisionable and Improve How it Works

    Hello, There is an auto-answer feature in the 3CX Phone Client, but its current feature set is very basic and not very useful for busy call centre environments. Please consider improving this feature in the following ways: 1. The ability to provision auto-answer as 'Enabled' per extension...
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