auto-status

  1. Automatic DND after call

    I have a user whose phone automatically switches to DND right after she ends a call, whether it’s incoming or outgoing. I’ve never seen this kind of behavior before. I upgraded the firmware to the latest version, and even tried rolling it back to an older version, but the issue persists. I also...
  2. Office Hours and Status

    New to 3CX, I'm currently configuring office hours and breaks. I see that by default, during office hours, my status switches to "Available" and during breaks "Away". Typically, our "breaks" are lunch breaks, is it possible to make it switch during breaks to the "lunch break" status instead of...
  3. Change Status Automatically Based on Location

    I know the 3CX app on the iPhone doesn't allow change of status based on location directly, but I have been mucking around with the built-in ios shortcut app on iPhone. The shortcut app can interact with the 3CX app, but only by dialling a phone number. This seems to work if you set it to call...
  4. Automatic Status change

    I'd would like to have the status automatically change upon arriving or leaving the company wifi. Now I easily forget to change the status on arriving and leaving the job-place! I don't like to be called when not at the company by anyone ;)
  5. Eder Pardeiro

    Solved Ability to configure "Auto change status when idle" for users

    Hi, I have a problem with excessive abandoned calls. This occur when a user leave your table to lunch or any cause and don't change manually the status. He continue logged on in queue. I need 3cx interact with Windows changing automaticaly the status to Away when user not use the computer for...