auto switch

  1. On-call users not receiving calls during a global holiday

    We have a system that we manage that has reported problems with their on-call users/extensions during global configured holidays. Call flow for after hours during a global configured holiday: HOL Digital receptionist > on-call ring group > within those ring groups are on-call users/extensions...

  2. Auto Switching

    I am trying to have my dummy extension be available all the time however switch between lunch on Saturdays only. I came into the office to find the ext in DND. Is this setting right? I have an IVR that will push calls to the after hours.

  3. Solved Auto Switch

    Hi, It seems that I can configure an extension with available office hours but once that is done I cannot change it. If I select configure after I have previously set hours then the Delete button and the OK button are disabled. Is there a secret way of modifying the Office Hours setting for the...

  4. Auto Switch Status not applying after update to v15 SP5

    Hi All, Has anyone else observed their Auto Switch / "Set to Available during office hours" not applying correctly after updating from v15 SP4 to v15 SP5? We updated to SP5 on Saturday evening, and just noticed this morning, that multiple extensions with the "Set to Available during office...
    • Ek Sips
    • Thread
    • auto switch set to available during office hours sp5
    • Replies: 3
    • Forum: Phone System / PBX
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