automation

  1. AI integration and automating phone system

    Hello. This is one of my first time posting here, hopefully someone has an answer to my questions. One of our customers wants to automate their 3CX phone system, they are in manufacturing. Use Case: 1. Customer calls main number 2. AI answers the call 3. Customer asks question or status update...

  2. CFD to leave voicemail automatically

    Share any instructions/idea to leave a voicemail automatically if the outbound call is unanswered and reaches the voicemail box of the customer. If I need to use CFD, please suggest the components and attributed that needs to be used.
  3. msavazzi

    VB Macro to filter IP Blacklists and write them on a file

    I wanted to extract all the IP blacklist from 3CX to put them in the drop list of my firewall... I configured 3CX to send me the emails but that was not enough so I wrote a nice code to save the IP to a file. to avoid duplicates, as the blacklist on the firewall will give me an error and is...
  4. ZCSFT

    Need some design help, ideas welcome

    I have a design I am trying to build. I need to set up an outbound dialer. So I came to the community for help. I am struggling with this. Goals - Dialer needs to be triggered by someone calling the phone system - Dial the digits for the app - That app asks for the phone number that is needing...
    • ZCSFT
    • Thread
    • automation call call flow designer challenge community design desk dialer help outbound
    • Replies: 8
    • Forum: Call Flow Designer
  5. ZCSFT

    Callback Dialer that plays a prerecorded prompt for the number it calls and then hangs up

    Hello, Looking to see if there is a way to have the system 1. Call Out to External Number 2. Play a prerecorded prompt 3. Hang up the call
  6. Parslej

    Admin API to manage basic functions

    Is there any API aviable so I can (as admin) control basic functions - eg change users statuses / frowarding rules / log-in/out etc I know I can more or less manage that via web console but I need implement some automations (scripts) eg to read who is log out from queue and log in that person...

  7. Tasker Integration 3CXPhone App (Android)

    My 3CXPhone App is being launched by Tasker when certain criteria are met (e.g. particular company WLAN SSID available), and killed when these criteria are no longer met (gone home), although unfortunately the push notifications remain hereby unaffected. Presently the App is being started as a...
    • vertical
    • Thread
    • automation tasker
    • Replies: 0
    • Forum: Server

  8. Crestron touchpanel integration and Auto Answer

    Have a residence that we are incorporating Crestron touch panels with a 3CX server and Yealink phones. We have phones working as they should be, but Auto Answer capability on the touch panels are not working. Has anyone attempted or gotten this to work in the past. The panels area simple SIP...
    • PatM
    • Thread
    • automation crestron rava sip server touch panels
    • Replies: 1
    • Forum: Phone System / PBX
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