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  1. KMorley

    European ring tones on outgoing calls...

    New 3CX hosted installation using Snom D785 phones and FlowRoute SIP trunks. When placing outgoing calls, the caller initially hears European ("beep beep") ring tones for several seconds while the call is being routed. Once the call begins ringing at the destination, the tones switch to...
  2. that1guy

    Blind Transfer to invalid (nonexistent) extension

    Greetings, Scenario: Caller calls in and is answered by x100. x100 attempts a blind transfer to x104. By mistake, the user at x100 enters "204" instead of "104". The transfer does not complete, and the call is then dropped. The user would prefer not using Attended Transfer. My initial...
  3. that1guy

    Solved Blind Transfer Back on Busy

    Greetings, Scenario: Call reaches extension A. A blind transfers the call to extension B. B is busy (on another call). Call needs to transfer back to extension A. Currently, calls go to voicemail when transferred to a busy extension. We are using v15.5. Under Settings>PBX>Transfer Back on...