We have just acquired some Yealink T88W touchscreen phones, which are great. Unfortunately, we don't seem to be able to provision them from 3CX as there is no template for the T88W. They stop at the T87W. So we've had to configure the phones manually. I am reluctant to use a template for, say...
The current way of using the BLF grab handles to rearrange works but is very slow to scroll. Is it possible to speed it up so moving a BLF entry from say position 40 to 10 doesn't take so long?
As a 3CX partner, we regularly migrate customers from competing PBX platforms to 3CX. One recurring issue we encounter is the loss of DND visibility on BLF keys for desk phones such as Yealink handsets.
Many competing systems publish DND status to BLF subscriptions, allowing receptionists and...
Hi,
We've been struggling with the BLF buttons lately in combination with the Windows Softphone (and web client).
It looks like it only works if you have the "Show call" option enabled on the user you want to add as a BLF button.
After some testing, we found that only having the "View" right –...
I understand there is no option to set up BLF on the desktop app for Day/Night. I tried *64,*641,*642, but nothing works.
Getting message "no outbound line will be available for this call."
How do I change the pbx from Day/Night? I can't seem to find the codes on the PBX for that
I have an odd issue that im stumped on if anyone has come across this. Noone in the business can do a BLF pickup except for the system owner? Every other user gets the error "transaction does not exist". I have tested out settings a user to various roles with no change. Any ideas what else it...
I have a number of clients that have found BLFs are not updating on Fanvil handsets (X3U, X4U-v2, X6U, X210, V62G). Even after reprovisioning the phone and power cycling the phone, the BLFs are not updating to reflect the user within 3CX.
We factory reset a couple of these but now they do not...
Hello,
We've noticed that when a user updates their BLFs from their interface, they only update on their phone when they restart it.
However, when we do this via the administration interface, the update is instantaneous.
Can you tell me how to fix this problem?
SW & HW :
3CX Version 20.0...
We have set up some voicemail only extensions and it would be good if 3CX could be configured to have a BLF key that flashes when there is a voicemail in that mailbox.
I'm struggling to find a way to get this to work without configuring voicemails to email.
Hi all,
I'm preparing a new configuration for a customer with a HQ with on-premise 3CX v20 PRO and a branch office with few telephone connected to HQ with a router phone and less then 10 telephone.
From documentation seems isn't clearly specified (or I can't find it), but in case in the branch...
Hi
I would like to ask if 3CX Mobile App support BLF? Because, I would like to use Mobile APP pick up share parking slot. In windows client and web client, BLF subscription works perfect. I know I could use parking orbit to use *11 to pick the call of slot, but I still think parking orbit is...
I got no BLF-Keys at all in my PWA, even though they´re activated in my options. In a Webclient they dont appear aswell.
Does anybody else has this issue?
Hello everyone and TIA!
This is my first post. Been working with 3CX for year and love it. I just performed an upgrade for a customer with a slightly unique setup. I read through all the docs and was aware of the permission changes and all that and i can say that the shared parking is...
Hi everyone. I've recently installed a V20 3CX system and have added a Yealink sidecar/BLF expansion module onto a Yealink T43U. I have never had to deal with one of these expansion devices before so I am not familiar with them at all. It is connected to the phone with the provided USB cable...
Hey guys, it would awesome if we could have button profiles to save having to manually configure BLF buttons across users, with v20 it's become even harder not being able to edit multiple extensions at once. This would be particularly helpful for Park keys as even on the 3CX web apps our users...
Please bring back the ability to bulk edit users on V20, mainly for editing all user's BLF keys as an admin (Rather than doing it individually for each user on their own web client.
It's also useful to change other settings like Disabling voicemails, switching off missed call notification etc.
I have configured the 3CX v20 bridge at both ends to publish information, added the relevant departments, and set up the information reception using the hostname:5001 of the opposite end of the bridge. Additionally, I have assigned users who need to view the remote presence.
My understanding...
after upgrading to V20 the default of transfer to BLF is Attended transfer, and calls are disconnected
I downloaded XML of the phone showing the default is Attended
The workarounds I found are:
1. provision the Grandstream with the PBX
2. under maintenance - disable provisioning with 3CX
3...
Hello All,
After upgrading to v20 i'm left with a lot of questions and thoughts why?
- Desktop App:
-> Why is the Desktop App deprecated?. We have a lot of customers who are using it on terminal servers. It's good, has all functions they are looking for and the new Microsoft store app is...
(BUG) We have had several reports of the SUB screen not updating on FW Version 2.12.16.20 (X6U-V2 hardware). This main issue it will display Pager one items but will dial pager 2 items. or If I have joe user in the top slot (BLF - 6) the user in top slot Pager 2 (BLF-13) sometime is dialed.