blind

  1. chance-wmt

    Fanvil X4U not Blind Transfer on Onhook

    Fanvil X4U not Blind Transfer on Onhook, Option is enabled in the default supported template and latest firmware, and double checked by logging in, also enabled on phone for certain. Trans > BLF/EXT > Hangup. What it is doing is instead of transfering, it is hanging up and placing the original...
    • chance-wmt
    • Thread
    • attended transfer attented blind blind transfer onhook transfer unattented transfer
    • Replies: 9
    • Forum: Fanvil
  2. that1guy

    Blind Transfer to invalid (nonexistent) extension

    Greetings, Scenario: Caller calls in and is answered by x100. x100 attempts a blind transfer to x104. By mistake, the user at x100 enters "204" instead of "104". The transfer does not complete, and the call is then dropped. The user would prefer not using Attended Transfer. My initial...
    • that1guy
    • Thread
    • back blind busy extension invalid nonexistent transfer unicorns
    • Replies: 1
    • Forum: Phone System / PBX
  3. that1guy

    Solved Blind Transfer Back on Busy

    Greetings, Scenario: Call reaches extension A. A blind transfers the call to extension B. B is busy (on another call). Call needs to transfer back to extension A. Currently, calls go to voicemail when transferred to a busy extension. We are using v15.5. Under Settings>PBX>Transfer Back on...

  4. Show Caller Details when Attended Transfer

    Hi, We have just deployed 3CX v15 Pro in our Call Centre which is an all windows softphone deployment and we have just discovered that when our team of receptionists use attended transfer when the call is transferred the windows softphone client shows the details of the extension that...
    • DamianCorr
    • Thread
    • attended blind caller id transfer
    • Replies: 42
    • Forum: Server
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