bug

  1. Solved Ring Groups - Destination if no answer

    in Ring group in the option of destination if no answer i set the option to Forward to Outside Number (Outside Number ex. 972541234567) When a call is not answered the PBX send's the call to 2541234567 instead of 972541234567 for some reason it removes the 972 !!! The problem is that I got...
  2. Cannot send emails, exception being thrown

    I'm having some issues in my larger CFD sending emails, I'm getting an exception turn up in the logs. To isolate the issue, I've created a brand new clean CFD (ThrowawayTest). I've simply added a dialer, added the E-Mail Sender component, and plugged in some basic details, but I'm still getting...
  3. Solved License limit is reached - thru ringing?

    Hello, I do get a "License limit is reached" Message, but it is only ringing. That happens, when a call from a call que runs into a timeout, then I connect to a ring group where all phones in the office are ringing at the same time. So the phones are just ringing, not active calls. So it this...
  4. Hotkeys missing after Reboot

    We've had some customers call in about missing Hotkeys in their 3CX Client for Windows. As it turned out, the client seems to not save changes unless it's closed via Configuration -> Stop 3CX Client. When you configure a hotkey and reboot windows without quitting the 3CX Client, the hotkey...
  5. Yealink phone call history shows "Yesterday..."

    Not sure if anyone else has this issue as well but as i have set the phone system to the timezone of +10 GMT, if i look at calls in the morning before 10am, it shows the calls as "Yesterday xx:xx AM" These phones (T42G) are configured with the latest firmware with no custom configs, and i've...
  6. Calls are being re-routed mid call

    Calls are being re-routed mid call One person can be in a call talking to a client and then another person on another extension talking to another client gets connected to another extension by some strange reason mixing up the calls and losing the call connection to the clients.. happening to...
  7. ischilling

    Sip Trunk configuration Register/Account based does not work...

    When trying to setup a "register/account based" trunk, changing the drop down "Type of Authentication" to "Register/Account based" is ignored by the ford and set back to its default "Do not require - IP Based". Consequently the registration fails. Is there any way to setup a trunk another way...
  8. iOS Client allows recording when disabled in admin

    I am running version 15.5.17.418 of the IOS client on my IPhone. I noticed that the recording button is avaliable and will work even though my extension has recording disabled. I can’t access the recording in the app, as I get the access denied message, but it does exist in the call recordings...
  9. Solved Forwarded Calls Through Bandwidth.com Placing 2 Calls

    When I set status to away for an extension and have calls sent to an incoming call routed through Bandwidth.com sent to an extensions mobile number through Bandwidth.com, two calls are placed. This causes the cell phones voice mail to be reached as well as the cell phone to ring...