call forward to outside number

  1. Forwarding Originator's Caller ID

    Good morning all, I am trying to figure out how to forward originators caller id (caller A) to my end destination. It seems whatever my settings are it will not forward the originators caller id. I have checked with my carrier and all my settings are correct there. Which points to a 3cx setting...

  2. Call forwarding from my Outbound Number rather than Callers Number

    I've tried changing to outbouldcallerid switching back and forth from originatorcallerid in SIP settings, but nothin helps. The issue started after the upgrade to V20. I've tried a lot of ways from the forum but no luck. can someone give a solution. Thanks
    • pgo
    • Thread
    • 3cx call forwarding call forward to outside number call forwarding
    • Replies: 11
    • Forum: Other

  3. Solved Unable to forward calls to some external numbers - 603 error

    Hello! I've setup a phone system for a client which includes a digital receptionist at the start. 3 options are to be routed to external phone numbers. I've setup extensions for each of these and configured the call forwarding rules for those extensions on all statuses to forward to an external...

  4. v18 inbound rule being attached to from invite for SIP

    Hi all, I have a new very confusing problem with a v18 3CX instance I have out there. After hours the callers have the option to call through to an OOH engineer, this is done through the IVR and a forward to mobile. However the calls are coming through as no caller ID, I have spoken to the...
    • Blair-FuzedIT
    • Thread
    • call forward to outside number did
    • Replies: 4
    • Forum: UK

  5. Out Of Office Call Forwarding to External Number

    Hi. I am new to 3CX PBX System. I am reaching out to experts here regarding on how to setup out of office call forwarding for my client. They are very specific to their requirements, they want to forward all incoming calls every Saturday 8PM onwards. Their setup is from Patton Gateway 4 lines...
    • Atungal
    • Thread
    • 3cx call forward to outside number out of office
    • Replies: 14
    • Forum: SMB
  6. U-A

    Solved Call Forwarding not working

    One of my clients is a small office that during weekends isn't available to answer calls, so they are forwarded to an answering service. We had this working for months but stopped working a few days ago..inbound/outbound all fine except for call forwarding(tried other DIDs as well to no avail)...
    • U-A
    • Thread
    • call forward call forward to outside number fowarding
    • Replies: 2
    • Forum: Phone System / PBX
  7. sergen

    sending the original A Party number back out again on a call forwarded call from the 3CX cloud hosted PABX

    My sip trunk provider is saying: "For the original A Party number to be sent back out again on the outbound call forwarded leg one of our platform requirements is for the 'Diversion' header to include the B Party number. The 3CX does not allow or support sending a 'Diversion header'? Is this...

  8. Ringing mobile simultaneously not working

    No doubt something simple. When i set a user to ring mobile simultaiously the phone system, we get we are sorry your call cannot be completed. The activity log shows 10/07/2023 16:19:37 - [CM503003]: Call(C:25): Call to <sip:[email protected]:0> has failed; Cause: 487 Request Cancelled/INVITE...

  9. Need help to finish a CFD, bug to forwarding to outside number

    Hello everyone, I've customized a CFD from this post https://www.3cx.com/community/threads/cfd-v16-phone-based-call-forwarding.83409/ to make it work on a Linux 3CX environment. The objective of this script is to allow each user via this CFD to forward calls, internally or externally. This...
    • qgex
    • Thread
    • call forward to outside number call forwarding cfd
    • Replies: 6
    • Forum: Call Flow Designer

  10. Forward to outside number isn't working

    Hi, hope everyone is doing well I have a problem with forwarding calls to outside numbers, at first it didn't work because we didn't have two SIM cards after getting a second SIM card it did work for a while delivering some calls dropping others then now it stopped working completely. What do...
  11. chrisbeam

    Inbound rule: forwarded calls to outside number show main number of pbx but not of caller

    I have to redirect/forward incoming fax to an outside number (fax service). in 3CX v18 i have set in "inbound rules" for a specific DID an rule to "forward to outside number". When someone sends a fax, the fax service gets to see our 3cx main phone number. The fax is received without issues...
    • chrisbeam
    • Thread
    • call forward to outside number caller id inbound rule outbound caller id
    • Replies: 1
    • Forum: Other

  12. Solved Call forwarding to external fails - "no route exists"

    Hi all we are using 3CX at our office, and have done so for about 12-18 months now. Recently I discovered that call forwarding to external numbers is not working, when I conducted some testing I noticed in the call log it says "no route exists" as attached. Please could you assist? Detailed...

  13. Solved Outbound Rules for Forwarded Calls

    Hi there, This isn't a new issue but I cannot see any posts where this has been resolved... The scenario is that a call comes into the system and a rule forwards it out to an external number. The forward fails with the message "target endpoint cannot be built" because there is no matching...

  14. Change caller ID on a forwarded number for a particular number ?

    The default is: A calls B B's calls are forwarded to C C displays A as the caller I want C to display B as the caller but only for one number, others should have the default settings. I can change C to display B as the caller for everyone by changing following SIP Fields in the Outbound...

  15. Solved Call Forward To Outside Number

    Hi , i have 3cx running okay with my ip phones , i just attached a PSTN line and configured SIP trunk and uploaded the configuration in Patton , my inbound and outbound calls are working fine except call forward to external number . what i have configured , if extension doesnt pickup the call...
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