call parking

  1. Is there a way in V20 to transfer a call to shared parking on mobile? If not, any suggested workarounds?

    V20 has broken my small business's ability to operate as usual, as we are no longer able to transfer a call to SP1 using the 3CX mobile app. We have many users that mainly work with mobile, both Android and iPhone. Our usual workflow on V18 was: - original recipient answers call (we don't...
    • OhNo
    • Thread
    • android call parking iphone mobile mobile app parking shared park shared parking transfer v20
    • Replies: 18
    • Forum: Phone System / PBX

  2. Intermittent Call Park failure.

    There may not be a direct answer for this, but I've had a handful of times where a user is placing a call on a shared parking, but it fails and disconnects the calling party. (Edit: Mean to add that: I have not been able to confirm with user if there is a transfer failure dialog on their phone...

  3. v20 Hosted - Unable to park calls

    After the v20 upgrade, call parking is completely broken, both with our Fanvil X6U phones, or our Yealink T5x phones. By pressing the programmed keys for SP1/SP2, will fail. Using the BLF key just results in an error message (using the Fanvil phones as the example) on the phone saying "Park...

  4. Call Parking

    Hi Everyone, We are receiving multiple calls for one of our queues and to accommodate all the callers, we are parking the calls. However, our agents are having issue as they can't easily identify which call they parked due to volume of calls. Also, other agents picked up the call (which was...

  5. accessing call parking on a w60b

    I have an end user that is using a w60b dect phone on a shop floor. it was recently reported that he was not able to pick up parked calls on SP1 as he was previously. In the past he would dial 771 * 10 and send and was able to answer the parked calls. Now when he does the same process, he...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom