call report

  1. Missing calls from call report (bug?)

    Using the 3CX API I have the previous week (Monday 00:00 to Friday 23:59) call reports download every Monday morning. I was double checking some call numbers while working in Power BI and noticed a descrepency in the number of calls. I manually ran the 3CX call report using the 3CX web console...
    • ASTERHC
    • Thread
    • 3cx call report bug bug report bugs call report call reporting call reports
    • Replies: 6
    • Forum: Phone System / PBX

  2. XAPI Call Log Data Report - CallId value is always '1'

    After we updated our phone system to V20 around 14/08/25, any reports retrieved via the xapi/v1/ReportCallLogData route results in a CallId value of '1'. Even if multiple call logs are returned in a single response, they all have 1. Example snippet of API response (data has been sanitised, but...

  3. Vtiger CRM | Call Report

    This thread follows my old thread. My crm is connected and I have the lookup contact. (it's a Vtiger like) However, as I was told, it won't work for the call report because it was done for an old version of 3cx. Do you have an example of how to modify the template to make it work? What has...
    • bastien_alv
    • Thread
    • call report crm crm api vtiger vtigercrm
    • Replies: 2
    • Forum: Other
  4. JamieLewisIBT

    Display the outbound caller ID in the Call Reports Report

    We have a customer who need to know what caller id was displayed, this will also be good for diagnostics.
    • JamieLewisIBT
    • Thread
    • call report cdr outbound caller id report
    • Replies: 0
    • Forum: Other

  5. Call Reports - Incoming and Outgoing Calls in Single Report

    At present, the Call Reports report will only display the incoming or outgoing calls from a set of extensions, it would be quite useful if this data could be combined into one report showing all call activity (both incoming and outgoing) from a set of extensions. The use case for this is a...
    • David Rowe
    • Thread
    • call report call reporting report reporting
    • Replies: 0
    • Forum: Server

  6. Call Report - Top Customers

    We would like to see who calls us the most each week. I cant see a report that does this? is this possible? are we able to create custom reports? A Top 10 Report would be ideal thanks

  7. IVR response by caller

    Hi, Does anyone know a way to show what numbers are pressed in the IVR (digital receptionist) for routing the call? One digital receptionist can call another digital receptionist extension as an option. I would like to see how the call was tracked through the options before ending up at a...

  8. simple call report

    first sorry for my bad english is there any way to get call report simply ? every time i go to management console and fill the form (email .... ) and get report i just want the duration of total calls the same day (just one number) so is there a script or another way to get report simply...
  9. Amornrat

    Report format in CSV / Excel

    Dear 3CX, When we download basic call report as csv or Excel format. There is always empty rows between page breaks in the report. Can we have a continuously row of data without a page break in the call report? This will be more convenient for us to handle with the big data in Excel further...
    • Amornrat
    • Thread
    • call report csv format excel format
    • Replies: 4
    • Forum: Server
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