calling

  1. No Menu Option Pad for Clients on my Website

    Hello, I have a startup account and I have the chat widget on my website but it's not showing the pad to put the numbers for the digital assistant when calling. So before I continue and get an account with a sip trunk provider I need to make sure it will work. Only has the option to hang up...
  2. Solved Calling from remote to local pc using Windows Desktop App

    Hi, I was wondering if it's possible to use application in a remote session (RDP) to control a local application in order to receive calls. In the old application you used to be able to to select the other application in the device list. In the new version this is not present. There is only one...
  3. Call Screening / Know who's calling

    I am trying to achieve the following: Currently, incoming calls are routing via 2 DID's to a single queue (ext 800) with reception and another user in it. Let's call them ext 100 and 101. However, the 2 users need to answer based on the number that was dialed to reach the PBX. So if they dial...
  4. Solved Audio quality issues - hiss / static / incoherence with every codec and config I've tried for all call types

    I've tried numerous different configurations over the last few months, and cannot seem to make the audio on calls meet even basic quality levels. I have done the following: 1) Implemented 3CX as a Debian based VM on both Hyper-V and MS Azure. 2) Implemented 3CX on a Raspberry Pi 4B with 8GB RAM...
  5. pjsua_aud.c ..Unable to open sound device: Unknown pjmedia-audiodev error

    I'm getting the following error in 3CXPhoneForWindows.log (*** added by me) when trying to initiate a call from 3CX Client for 3CX Phone System 15.5.12227.5 on Windows and the call cancels right away. I have already reinstalled both the 3CX client and the sound device, and tried with another...
  6. SonnyPeas

    Can 3CX make an outbound call from DID

    What I am trying to do: Use DIDs to make outgoing calls with their own specific numbers and CIDs. Other products have this option, where I DO NOT have to make separate SIP Trunks for every number. Is there any way I can do this or will I have to make 9 SIP Trunks for all of my customers? ei of...