cfd call flow designer

  1. Megamuch

    CFD, perform action when transfer to outside is completed?

    HI Guys, I'm looking for a way to achieve the following: incoming call, goes through CFD app with IVR. At the end of the app we transfer the caller to an offnet destination. (We call outside to some destination). Since the tranfer module in cfd's is a blind tranfer the CFD app finishes as...

  2. Solved Condition Based off Status

    Hi folks i have my call flow built in the CFD but am struggling to get the last piece of the puzzle I have a Get Extension status at the top of my work flow. Based off the status of that extension i want the call to be able to go two separate ways I used a condition underneath the get status. I...
  3. Vises

    Automatic call error

    Buenos dias : Tenemos un problema con las llamadas automaticas, creamos un CFD con conexion a una BD la misma, este realiza la llamada unicamente al primer numero, he probado la query mysql y este me devuelve todos los numeros, he probado realizar diferentes proyectos pero tampoco logro...

  4. CFD 16.6.53.0 does not support Olivia Polly neural voice, even after manually entering

    The doco here states "In case of Amazon releasing a new voice not included yet in this drop down list, you can just enter the value from the “Name/ID” column to use it". The Olivia neural voice does not appear in the voices dropdown - so I'm entering it manually. When I input "Olivia" the...

  5. Integrate Holiday Calendar in CFD

    Hello together, we're using 3CX CFD for managing our international calls to different SIP-Trunks and different queues with only one 3CX system. In our size the most important thing is to manage the different holidays and phone times for each country. At the moment I have to look up holidays...
    • PhilK
    • Thread
    • 3cx api api api integration calendar call flow designer cfd cfd call flow designer holidays
    • Replies: 0
    • Forum: Server

  6. Get number called in CallFlow

    Hello, I am limiting the number of incoming calls to a ring-group with a CallFlow App by getting the number of concurrent calls on a set of lines like this: using System.Linq; public class GetwaysState { public int GetNumActiveCallsOnLine(string LinesString) { string[] lines =...
  7. rsh

    Playback prompt from web with C# script

    Hello, I've tried the C# class to download a file from the web ( example from https://www.3cx.com/community/threads/playback-prompt-from-web.50981/ ) No errors when I compile it with the 3CX CFD, but after uploading it to 3CX it returns a "Invalid Script structure". As far I can see the the...

  8. How can I implement RoundRobin in call queue?

    I need to create an app that does round robin polling in an agent queue when an outbound call arrives. Customers call my number -> press 8 -> transfer to customer representatives -> make http request in the CFD (this part is done). Basically what I want to do is transferring the below...
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