configuration

  1. Fax & Fax Server in 4SC v20

    I've been using 3CX for years now. I noticed that a number of features are no longer available in the Basic 4SC version. However, the fax server is still a communication feature that is used several times a year. In my version, I noticed that on top of fax and the fax server config page, the...
    • PAVNL
    • Thread
    • 4sc configuration fax fax server licence
    • Replies: 0
    • Forum: 4SC

  2. Snom D315 on V18 not provisioning

    Hi everyone, we are changing ext to our D315. We did reset it and reboot it. We see it in the phone list in bold. Unfortunately the phone reboots and stay in the config menu (where you choose the language). Nothing else happens. How can i solve it?
    • Philein
    • Thread
    • configuration provisioning snom
    • Replies: 13
    • Forum: Snom

  3. Issues setting up

    I am having issues setting up my account. I don't know what I am doing wrong. I have bought the voip off of Vox...sys. I've reached out to them for assistance and the support was happy enough to walk me through what to do but my system still is not working. I could really use some help
    • Gandolfslayer
    • Thread
    • configuration setup vox
    • Replies: 16
    • Forum: SMB

  4. Unable to make and receive calls - new install- on prem with OPTUS SIP

    Hello, We just installed 3cx. We are unable to make and receive calls, however when we changed SIP providers we were able to make and receive calls. Is there any config details anyone can provide so 3cx can connect with OPTUS SIP. Appreciate any guidance.
  5. greg.mitchell@hoodsweeney

    Can a BLF be used to call a group with and outgoing message on repeat?

    Is it possible to set up a BLF to send an outgoing recorded voice message on repeat?

  6. Ringtone

    Hi, I have a question regarding ringtones, I have changed the ringtones on the phones, and it works on internal calls. Would I have to configure this through the management console, and if so would i have to reprovision the phones again for the changes to take affect? Ideally i dont want to...
    • adam5000
    • Thread
    • configuration ip phones reprovision ringtone
    • Replies: 1
    • Forum: Yealink

  7. Option to forward to extension voicemail where voicemail is disabled.

    We have a version 18 update 5 installation where the customer has asked for voicemail to be disabled on all extensions except one. The actual issue is that when transferring a call there is an option in the web client and the mobile app to transfer the call to the extension or the extensions...

  8. Cannot get 3cx working with Sipgate Basic

    Hello, I've read a number of threads on this forum about the issue I'm about to explain, however, I've been unable to come to a solution, so I'm hoping you can help. I've got a telephone number with Sipgate Basic, I've followed the steps on this link...
    • whiteroserob
    • Thread
    • configuration sip trunks sipgate basic trunk sipgate uk
    • Replies: 8
    • Forum: Other

  9. Cannot configure Polycom VVX 400

    I'm trying to configure my Polycom VVX 400 with 3CX hosted in the cloud. I've read and tried the guides available on provisioning and setting up a VVX 400 with 3CX but I'm at a loss since it just won't configure or let me get a line. Update: I've managed to get the phone to pull the directory...
    • D-Skinner
    • Thread
    • configuration polycom polycom ip polycom vvx provisioning
    • Replies: 3
    • Forum: Other
  10. chance-wmt

    Fanvil X4U Attended Transfer Bug

    Dear 3CX, Please fix this annoying error that has plagued our Yealink to Fanvil conversions. On our Yealinks, if the transferee hangs up the call gets transferred to the the recipient. On Fanvil's you must click transfer twice. This is an easy fix, looks as if 3CX forgot to enable "Attended...
    • chance-wmt
    • Thread
    • attended transfer bug configuration fanvil not working onhook transfer
    • Replies: 4
    • Forum: Fanvil
  11. Jimmy the Fish

    No outbound calls from Aussie Broadband

    Hi, I'm currently having an issue getting outbound calls to work with the SIP line my RSP provides but inbound calls work without issue. I currently have 2 SIP Trunks configured/registered, one from Australian Phone and one from my RSP (Aussie Broadband). I am able to make and receive calls...
    • Jimmy the Fish
    • Thread
    • 408 request timeout/invite from local configuration outbound call
    • Replies: 0
    • Forum: AU
  12. digitaldoctor

    3cx web client error: WebRTC line is not registered. [How to use the Windows App instead]

    I wanted to test out my desktop mic and speaker but the WebRTC error prevented testing. I decided try downloading the Windows Client app and it works great. You can still use the Web client, you just select that calls will go through the installed Windows Program, not chrome. (1) Download...

  13. Solved 3CX does not start after installation with intermediate-certificate

    Hello, We have the following Problem and hope to get help from this nice community as soon as possible. Our certificate expired a few days ago as we simply forgot to renew it. With a bit of worktime this is easy to fix. BUT! Here comes our problem: As we had some problems with snom-phones we...

  14. Generate device config not work

    Hello, since the new update 16.0.493 the Generate device config for the beronet bero*fix BRI (400/1600/6400) don`t work anymore. And also the beronet bridge get no contact any more to the 3cx since this in my case. can anyone give me a halping hand? thanks
    • fuepe
    • Thread
    • beronet config configuration generate device config
    • Replies: 3
    • Forum: Phone System / PBX

  15. Option for Digital Receptionist Question

    Current Version: 15.5.5 Hello, We a Digital Receptionist prompt for incoming calls. The issue with this comes when the caller doesn't choose an option though. In the past, we had it set to repeat the prompts. Recently, we have it set to forward to a voicemail box after 10 seconds of...

  16. Configuration Templates for reducing extension programming

    Good Day, it would be great to have a user creation based on templates. Example: On extension - add extension you get a selection of templates with customized settings. In this templates you can define forwarding rules, exteptions and options for recording and so on. I know you can select more...

  17. Yealink - Config DssKey in UI failed..

    Hello, We are using 3Cx installed on a local server by our side, managing several numbers and trunks. All the users are using Yealink T48S. I've generated a configuration file .cfg that I manually imported on every devices after they get registered with background image wallpaper and DSS Key...

  18. New to 3CX. Updating from v14 to v15 question.

    Recently started a new IT position and getting acquainted with the 3CX system. I'll be in charge of upgrading our current system 14 to version 15.5. We have a gateway we go through (Patton SN4114). Been reading a lot of articles in regard to backups and all. Questions I have: When restoring...

  19. Implemented Add QR Code to Welcome Email

    Dear 3CX Could you add QR code to email template, so users with mobile phone could easily provision their mobile 3CX clients. We don't want to allow web client to our employees so this will save lot of time. Thank You Maciej
    • Maciej
    • Thread
    • configuration ios mail mobile app provisioning
    • Replies: 4
    • Forum: Server

  20. Solved setting up 3CX to accept incoming call from a DID and route to internal numbers

    hi, sorry, i am a complete beginner... please help I have done this: 1) purchased a DID, 2) installed 3CX on a linux server (hosted on AWS), and i want incoming call to that DID to be routed to the 3CX server and eventually go to one of the extensions which goes to a 3CX client soft phone 3)...
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