custom templates

  1. Custom Templates and Ring Tones

    Hello! We are currently using Yealink T46S phones with the EXP40 sidecar. The phones use a custom template. However, it seems the phones are stuck on ring 10. We have updated the template and the phone's GUI but are unable to get it to switch to the ring 2. Is there something we are missing that...
  2. Custom templates missing from drop-down list

    Hi, We have / had custom templates. For existing devices that use it, it shows under Provisioning. For any new devices, OR the template editor, it is missing from the drop-down. If I try to re-import the template, I get "server error" "File with the same name already exists: <<name of...
  3. v18 Templates

    Where are v18 Templates stored?
  4. afit

    SNOM D785N dimming issue

    I have a requirement for lowering the brightness level on a particular SNOM D785N ext\handset because if it's location in a private bedroom. Normally I would attempt this by using a custom template, but this is a hosted (by 3CX) instance and custom templates are not available. I have tried...
  5. prfindlay

    Unsupported Templates. Aaargh!

    Yes, I know custom templates are not supported, but can anyone help with this frustrating situation? I have a template that works, it's just not got the correct name to be picked up by my phones I'm using a modified SNOM template and have just changed <deviceconfig...
  6. Solved Yealink T46S Custom Template Not Pushing to Phone

    Hi, I'm am creating a custom template for a Yealink T46S so that I can add a Action URL easily across multiple hadsets. So far I have copied the existing 3CX template, renamed it and added in my change. Below is the change I have added into the template. Everything after the equals sign is what...
  7. Fanvil Template - LLDP default's to false??

    Why does the default Fanvil template disable LLDP? Is this an oversight by the team managing the templates? Makes provisioning Fanvil phones in some environments a total nightmare, its set to true in templates for all other brands. LLDP by default is enabled in all Fanvil base firmware...
  8. Unsupported BLF override in template for Grandstream GXP-2160

    So I have situation where I need to put a shared account on a group of phones. I have successfully configured a custom template that adds account 2 correctly. I am trying to customize the template to add that line as Virtual Multi-Purpose Key 1 which would be button 3 on the left side of the...
  9. Fanvil H5 Template Change Request

    How do we go about submitting a change request on the official templates? I have made changes and using a custom template, but I would prefer to use the official template so that I can resume with automatic updates when they arrive. But for our hotel, I can't because of the below issue. For...
  10. Solved Custom Template on Yealink T41S does not work

    Hi all, I tried to provision a custom template for our Yealink T41S. Wanted to change the following settings: voice.handset_send= 20 voice.echo_cancellation = 0 voice.vad = 0 voice.cng = 0 phone_setting.lcd_logo.mode = 0 I was reading the manual...
  11. Solved Provisioning Custom Template on Yealink Phone

    Hello, How can I get some of the phones to load a custom template we have? Whenever we attempt to add new Yealink phones, and select the custom template we have created, it continues to load the default and won't pull the custom one we have created. Shown in the screenshot, are a few of the...
  12. Chris Walters

    Allworx phones on 3CX

    Has anyone had any luck getting an Allworx phone to provision on a 3CX server? I tried following the instructions here: https://www.3cx.com/blog/docs/custom-phone-provisioning/ I was able to create the template and load it in the system. Then I added the phone to my extension, but when I reboot...