desktop client

  1. Desktop client spell checker

    Hello! is there a way to change the spell checker of the client to another language? at the moment it checks on english language. Best regards, Ruzzel

  2. No audio in first call when using Jabra 930

    My client is using Jabra 930 wireless headsets in combination with the Desktop client (18.11.1217). When they receive the first call of the day, there is no audio. After this call, everything works fine the rest of the day. I already checked the Jabra software and this is the latest version...
    • ENVODI
    • Thread
    • desktop client jabra no audio
    • Replies: 4
    • Forum: Web Client

  3. Web/Desktop Client UI/UX

    Hi All, We've recently started bringing all our staff onto the V18 Desktop and web client after they've been on the older v16 desktop client for some time. They are complaining that the UI/UX is not up to scratch and vastly different to what they're used to seeing on the v16 client. I do tend...

  4. Desktop Client in 'Desktop mode' ends team call and auto-answers without input.

    Desktop Client Version: Version:18.10.461 When in a Teams call, the Desktop client auto-answers incoming calls, which ends the Teams call. This happens without any input and the 3CX App does not bring up the dialer with the Accept/Decline options. In the Desktop Client settings, under...
    • Jack Bond
    • Thread
    • auto answer desktop client yealink headset
    • Replies: 0
    • Forum: Web Client

  5. Solved Warning about invalid character in user folder when installing

    I haven’t any screenshots yet but my users are saying when installing the desktop client on windows they are getting a message like the title. I assume it’s due to a . (A full stop/period) In their home folder name. Is there a workaround. /switch when installing or do I have to bulkrename all...
    • Geraint
    • Thread
    • 3cx desktop client desktop client invalid character
    • Replies: 4
    • Forum: Web Client

  6. No audio on 3cx desktop apps.

    3cx Server Version: 18.0 Update 2 (Build 314) 3cx Desktop app Version: 18.7.10 Let me start with saying that all mobile and desk phones are working fine. I have recently discovered that I do not have two way speech on my desktop apps as you can see by the Wireshark the call is completed, but...
  7. Sonal-MA

    Desktop app beta hotkeys

    Hi, I am testing the new hotkeys feature on the desktop client (Windows). We use azerty keyboard in Belgium. When I want to edit a hotkey to ctrl + shift + Z, the client changes that Z to a W. So it does not take keyboard lay-out into account it seems.

  8. Login options for Desktop Client?

    Good Morning everyone! We are currently using v16 and want to do the upgrade to v18. Before doing so I did some testing and can't seem to find any option to log on to the 3CX Desktop Client other than "Provisioning from the Web Client". Am I missing anything? With v16 we use a GPO, which adds...
    • kathrin
    • Thread
    • desktop client policy v18 v18 desktop app
    • Replies: 2
    • Forum: Web Client
  9. jed

    Autodial with TEL://12345678/ Something

    We have a outbound callcenter custumer, who is using TEL:// links for the numbers to be dialed. They really like the change to 3CX, however, they really would like to skip the last <Enter> to "complete" the call from the Desktop App. Can you please add "something" that we can add to a tel://...
    • jed
    • Thread
    • autoanswer callcenter autodial callcenter desktop client outbound call tel tel links
    • Replies: 0
    • Forum: Web Client

  10. Search a specific call in 3cx desktop app call log

    In the 3cx desktop app, is it possible to search the call log for a specific number, so that i can see when it called? Trying to type in the number seems to bring up the address book.

  11. How to mute the ring tone of an incoming call on 3CX desktop client

    My boss just asked me if I can mute the ring of the desktop client on his PC when calls come in. He keeps his volume rather high (for other reasons not worth mentioning) and when a call comes in, it makes him jump a bit. The goal is to mute the 3CX client without muting all of the PC's audio...
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