did display

  1. DID-number displayed in the App

    For some time now, we have been wondering why the assigned DID number is not displayed in the 3CX Windows app or in the smartphone app for the respective 3CX accounts. This feature would be essential for us so that our users can see directly in the app which DID number is assigned to an account...
  2. Arthur.b

    Web interface request : Show assigned DID number(s) on contact card

    Hi everyone, To facilitate the exchange of information with external contacts, we would like to be able to view an employee's DID number(s) on their contact card. Currently, only the internal number, email address, and mobile number are displayed. Below is an illustration of what this could...
  3. v20 - Identifying which DID a call came in on.

    We have a client who's moving from a situation where they have multiple (region-based) DIDs on their main IVR, to having a single national DID. They've asked if there's any way to identify which number people have dialed to reach them. All the DIDs are coming in on the same trunk, so I can't...
  4. 3CX SMB 10 license - Email notification settings and incoming line identification

    We are on the new SMB 10 and my client is looking for 2 things. 1 they want to receive voicemail notifications but not all the others. They receive hundreds of notifications a day and I completely understand the problem. They have one trunk and 2 DIDs, and it goes into a digital receptionist...
  5. When forwarding a call to an outside number, original caller id is not going trough. Active DID of pbx does.

    We tried changing outbound parameters, but that only worked for internal forwarding. We are trying to make it work for when the call gets forwarded tot an outside number. Does anyone have more information.
  6. blancers

    Inbound Number Reformatting with both Incoming CID and SIP Trunk number

    Hi, I have a scenario I have 5 SIP trunks on my 3CX. (Let's say the trunk numbers are 01001111, 01002222 ... 01005555) When an inbound call comes to 01001111 from an outside number (Let's say 09001234) then on the display of the phone it will show both the numbers (Such as 09001234:01001111, or...
  7. Multiple Inbound Caller ID Prefixes

    We are having a small issue with caller ID prefixing where a call is getting multiple prefixes added to the CID as it passes through our Inbound Rules, Ring Groups and Queues. For example, a call comes in via a particular Inbound Rule named ‘My DID’ and then passes to a Ring Group called ‘My...
  8. thames

    Solved Identifying incoming calls

    Hi there I have a client about to put in a 3CX system but has two businesses running in the same office. He wants me to be able to flag the incoming call on the phone's display so that he knows which business name to answer with. I've had a little look around the system and not sure how to set...
  9. Caller Id showing as callers in contacts

    I recently added contacts into the company phone book to make it easier for users to contact some of our outside contractors and to make it easier to add users for the web 3cx video conferencing. Now however, when someone calls into our system, the inbound did is now showing as some of the...