digital receptionist music on hold

  1. 'Music on Hold' not playing after caller dials IVR option

    Dear ALL, I am using a Portech MV-372 dual sim GSM gateway with 3cx hosted option (3CX PRO 4 SC) running 18.0 Update 8 (Built 939). I'm using the IVR on extension 80, which automatically answers every incoming call. The caller can dial 0 to 9 (basically ten options), following which, the...

  2. Music for Digital Receptionist Transfer

    For a client installation--Professional, v18.0 (Build 461)--I noticed that the music that plays when we select an extension to transfer to from the digital receptionist seemed loud and distorted, so I downloaded the WAV file (fshold.wav) and decreased the volume (gain), saved as a different file...

  3. Digital Receptionist : Ability to Choose MOH or Ringback tone for extension option.

    When a digital receptionist (DR) is used to transfer a call to an extension. The caller will hear "please hold while I transfer your call" and then Music on Hold (MOH). I am getting many complaints about this. Most callers have the belief that when they have patiently listened to the often...
    • brian100
    • Thread
    • digital receptionist music on hold ringtone
    • Replies: 15
    • Forum: Server

  4. Music on Hold Features request

    Hi, There are small but very important features that are missing from 3CX. 1. Music on hold file specified on Queue. It seems “music on hold” specified on queues is not starting from the beginning. This is causing an issue as I have 2 minutes music file and I mix the “waiting message” every...
    • infonet
    • Thread
    • default transfering messages digital receptionist music on hold music on hold music on hold start from the begining queue intro and music on hold
    • Replies: 15
    • Forum: Server
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