digital receptionists

  1. Answered calls showing as not answered on other extensions.

    Hi, I am running 3CX v18.0 (Build 939) hosted on AWS, with local SBC on a Pi. I have several ring groups setup. Depending on the incoming trunk the call goes to a Digital Receptionists, a message plays "dial one to continue". When one is dialed the call is sent to a ring group. If the call is...

  2. Need Creative Ideas for Digital Receptionist Repeat Prompts

    Hello, We have a digital receptionist for our mainline into the office. In the past we have had "Destination for invalid or no DTMF input" set to repeat prompt. This was not an issue until last month when someone called in on our rarely used toll free number and just sat in the queue for the...

  3. SMS routing IVR - allow different destination

    Hello all, this seems to be an old problem but upon searching, I could only find "temporary" workarounds and fixes. https://www.3cx.com/community/threads/sms-routing-ivr-allow-different-destination.116826 https://www.3cx.com/community/threads/split-sms-voice-calls.117924...
    • ogrixinc
    • Thread
    • digital receptionists ivr sms
    • Replies: 4
    • Forum: SMS

  4. Option to disable direct extension dialling from selected digital receptionists.

    It would be nice to be able to disable extension dialling from selected digital receptionists. This would allow us to have a day digital receptionists where you can give callers the option to dial and extension but then for the night digital receptionists you can tick a box on the digital...
    • Phone systems NZ
    • Thread
    • block e digital receptionists extension dialling
    • Replies: 0
    • Forum: Server
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