directory

  1. DECT phone – Displays only internal contacts to facilitate transfers

    Hello, We use DECT cordless phones and are experiencing difficulty quickly accessing internal contacts when transferring a call.For example, with the Yealink AX83H model. On the phone, in the 3CX Phonebook (PBook), we have the following options: Remote Directory > Company: This directory does...
    • N-AGPRO
    • Thread
    • contacts cordless dect directory internal-extensions pbook phonebook transfer yealink
    • Replies: 1
    • Forum: Yealink
  2. Alexandre Peloquin

    Need assistance recovering user extensions contacts after CRM integration and contact deletion in 3CX

    Following the CRM integration with Zoho, we deleted all CRM contacts in 3CX. As a result, all user extension contacts were also removed. We no longer have a directory on any Yealink or Snom phones, and when we download the yealink_phonebook.xml from our 3CX server, it is empty. Do you know how...
  3. ronenba

    Dial by Name Directory

    how do i activate dial by name, so for incoming calls they going to have an option to dial by the name?

  4. Solved Personal MS365 contacts visible in app, but not on yealink phone

    Hello, I have successfully enabled address book synchronization for 3CX app users. Both, private directory and corporate directory show up perfectly inside windows or mobile apps for any extension. The problem is that with the yealink phones, only the shared company phone directory is synced...

  5. Accessing 3CX Directory using Yealink W59R attached to W80B

    We have a customer using Yealink W59R handsets attached to W80B Basestations. The DM is configured and attached to the 3CX system via SBC and is all working correctly for making and receiving calls. The seem to not be able to access the 3CX directory though. When they try and access the...
    • ashfre
    • Thread
    • directory yealink w80b
    • Replies: 3
    • Forum: Yealink

  6. Generated phonebook and Office 365 shared contact sync issues

    The 3CX generated phonebook that appears on the deskphone contains extension numbers from the 3CX hosted instance and the contacts from the Office 365 synchronized shared contact list. The web client only shows the shared contact list. It does not include the extension numbers from the 3CX...
    • dashbrook
    • Thread
    • company directory contact sync desk phone desk phone config directory office 365 office 365 integration version 16
    • Replies: 3
    • Forum: Office 365

  7. Yealink - Dial by Name - Remote Phonebook

    Yealink has a function that allows you to dial by name. Our customer love it but it's a pain to have to alwasys modify the templates. i don't see why this can't be a permenant part of the template. two things need to be done for it to work. 1.) Reference the XML file in the...
    • solutionsit
    • Thread
    • book directory name phone phonebook provisioning remote search super yealink
    • Replies: 0
    • Forum: Server

  8. Polycom VVX 601 does not get Directory from 3cx

    Hello, I have noticed a strange behavior on our Polycoms VVX 601. Not sure if this is a 3cx-related issue, but thought of asking anyway. We got two VVX 601's, let's say Polycom1 and Polycom2. - Polycom1 comes straight from factory. We connect it, start taking traces and see that after it gets...

  9. Minor bug: directory listing xml files Linux

    Two things I've noticed with my new installation of 3CX (Linux ISO). When you add users through the web interface the created xml files - both 000000000000-directory.xml and 3CXPhone-directory.xml files have the individual's first name in the <ln> or <LastName> fields. Secondly, when the...
    • AlnHky
    • Thread
    • address book case directory generated linux provisioning
    • Replies: 1
    • Forum: Phone System / PBX
  10. Michael Menor

    No Audio on Calls (3CX V15)

    I've already opened a case with 3CX, but I figured I'd post it here just in case the community could provide some insight. So here's what going on - we are not getting any audio on the phones (inbound, outbound, ext to ext). However, I have tested a successful call from the 3CX client on a Mac...
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