drop

  1. New desktop client - drag/drop to transfer

    We have a use case where a customer with a receptionist; a business of about 50 persons, uses the legacy 3CX client to perform drag-drop transfers of incoming calls. Since this works fine, there's no issue, but perhaps this functionality should be added to the new client too.

  2. Solved Queue Calls dropped when holding or transferring

    We noticed a problem after switching to 3CX as our main Pbx today. If there is an external call coming to a queue the agent is unable to hold or transfer the call and it's dropped instead. If the agents calls an external number or an extension is called directly these functions work without any...

  3. 3CX Cancelling Calls

    Hi all, We have a problem at the moment with 3CX canceling incoming calls. What's strange is it will only cancel with some mobile numbers... The setup goes as follows: DDI > Ring group with 10 second Hunt of 2 extensions. If I call the number on my personal SIM I move to the second extension...
    • Woodster
    • Thread
    • allcontacts calldrop cancel cancelled cancelledcalls drop hunt huntgroup ringgroup
    • Replies: 1
    • Forum: Phone System / PBX
  4. that1guy

    Solved Calls drop after 15 minutes

    Greetings, I have a client that reports calls are dropping after 15 minutes. My first thought was ensure SIP ALG has been disabled in their Sonicwall. I have confirmed this has been done. Firewall checker passes and does not detect SIP ALG. Ports seem to be matching so I believe the Sonicwall...
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