dropped calls

  1. v20 Weird issue with mobile app (PBX delivers audio is workaround)

    Hello, we upgraded to v20 and have a strange issue lately. I'm not sure if it started with the latest update to Update 2 (Build 715) or if it was there on the initial v20 build. Outgoing calls to any external number via our SIP trunk originating from the 3cx mobile app (both Apple and Android...

  2. Significant number of dropped calls daily

    Let me start by saying I knew nothing about VOIP before 3CX, everything has been gleaned from installation guides, forums and Google searches, so please forgive my relatively beginner status. We have a pretty small setup, 9 Fanvil X5S desk phones and several people using 3CX iPhone apps. 3CX is...

  3. SBC Error log and dropped calls

    I keep seeing the following error on the SBC log. The errors are reported all the time, only the ip and port numbers change. ERR | 20171223-095747.448 | 3CXTunnel | TUNL | 8364 | Rtp.cpp:143 | Error reading from RTP socket 584, {RS:58680}: error 10054 ERR | 20171223-095747.541 | 3CXTunnel |...
  4. V..

    Snom C520 calls dropping

    Hi Everyone, We have just rolled out one of the new Snom conference phones and are facing an issue where calls are dropping after 10-15 minutes, I suspected this may be linked to the SIP session timer being incorrect so have disabled re invites on the extension but the calls are still dropping...
    • V..
    • Thread
    • conference phone dect dropped calls halp snom c520
    • Replies: 1
    • Forum: Phone System / PBX

  5. Calls Dropping to Australia after 7-10 seconds

    We are using Faktortel as our SIP provider for calls to AU and have an issue with calls dropping after 7-10 seconds. We have cloud based server and I have captured packets using wireshark which shows the BYE coming from the PBX, currently the only way to fix this is by restarting the phonesystem...
  6. Michael Menor

    Random Dropped Calls

    We have a phone that is randomly dropping calls and from the Activity Logs I see multiple entries such as: 08/18/2017 10:49:35 AM - Leg L:372.1[Extn:223] is terminated: Cause: BYE from 192.168.1.36:5060 and 08/18/2017 10:45:26 AM - Leg L:375.3[Extn:223] is terminated: Cause: 487 Request...

  7. Dropping calls [v15.1.41]

    My phone is an Asus Zenfone 2 with version 15.1.41 of the client installed. We are using 3cx V15.5. When I receive an internal call I cannot answer the phone. I click the accept button on my phone, and it drops my call and does not send to voicemail. Whenever an outside number calls, I can pick...
    • Arianna W
    • Thread
    • asus dropped calls mobile
    • Replies: 2
    • Forum: Android
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