extension numbers

  1. AI Call routing to call script

    Greetings, I tried routing a call via the AI receptionist to a call script but it does not work. Has anyone else tried this? I tried it by configuring the call routing settings of the AI receptionist and also the agent instructions but the call won't be routed to the extension of the call...
    • primal_IT
    • Thread
    • ai agent call transfer settings call script extension numbers
    • Replies: 5
    • Forum: AI

  2. Add IP Phone Extension Number Issue

    I am trying to add an IP Phone usind a specific ectension number, 7449, because of numbering system I use. I can't find how to add the IP Phone using the dashboard, and the web client won't let me set a custom extension number.
  3. the60

    Implemented Enable "skip 000-099" for auto extension assignment

    Please enable the option to not use extension numbers starting with "0". Perhaps an option to "do not auto-assign extensions from xxx to yyy" Having extension start with 0 or 00, etc., is confusing to all involved - clients and their callers. The only workaround I have found is to import 100...
    • the60
    • Thread
    • auto-assign extension numbers
    • Replies: 5
    • Forum: Server
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