extension

  1. Feature missing? - Calling main numbers of trunks internally / giving them an internal system extension

    Customer has a trunk with office hours, then the main number for an extension for break time filtering, if both are passed the call is forwarded to the queue. Both are configured with their announcements and queue music afterwards etc. Problem is if internal users want to call the queue, they...
    • wxmuc
    • Thread
    • did extension internal calls office hours trunk vacation
    • Replies: 7
    • Forum: Phone System / PBX

  2. Virtual Ext help, trying to allow receptionist to forward to coworkers cell by dialing an ext #

    Hello all, This is my first post on the forums, hopefully, I'm posting this in the correct place, if not please forgive me. We are currently building a system for a real estate company and their current system we are trying to emulate. Basically here is how it works. The call comes in and...
  3. Sepultura

    Disable "last called number" when hitting the call key

    Hi, is it possible to disable the function that when hitting the call key the last called number automatically is inserted? It happens ~1000 times a day that after a call both callers want to hit the "end call" key, but for the slower one it loads the last number then. And sometimes it is even...

  4. Extention outbound number not changing if I change (replace) it in extension settings

    Currently, I am using an enterprise licenced 3cx server with 1 trunk from Gamma UK and multiple DIDs. All extensions are currently set with relevant CIDs and all working fine, Now one of the staff has promoted to a different role in the company and I need to change the CID of the extension, I...

  5. Blank Window

    We have an issue that sometime the webclient will stop working completely silently. The user cannot receive or place any call and the only way to fix the issue is to manually reload the extension (Right click reload extension). This is problematic because there is no way to know if the extension...
    • ca_maer
    • Thread
    • chrome extension issue webclient
    • Replies: 5
    • Forum: Web Client

  6. Solved Extension DND export value "bug"

    Hi, I think I've found a bug with an extension setting. When I set the extension status to DND via a webclient, android phone, Yealink T46S or via the management console. The value in the export under the column "DND" doesn't change to 1. The reason why I ask this is because a customer of ours...

  7. Chrome Extension issues

    Hello, Multiple times per day my users: -Cannot answer calls -Cannot make outbound calls -Cannot click to call despite this being activated. A quick and dirty way they have been resolving this issue is to access the chrome extension options and untick and then re-tick the boxes. This was a...
    • Andy Veal
    • Thread
    • chrome extension error extension issues
    • Replies: 20
    • Forum: Web Client

  8. Extension doesn't have access to the company Phonebook

    Hi All, One of our customers would like a new option for extensions: He wants that a specific extension not to have access to the Company Phonebook. For example, extension 100 (employee A) can't see the Company Phonebook because there are a lot of VIP contacts and the extension 100 does not...
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