external

  1. Solved Unable to divert busy calls to an external number

    I have the 3CX system setup in the 3CX cloud. All working apart from not being able to setup an external call divert when an extension is busy. I get a busy tone instead. Example: Ext: 100 is either DND or busy and they are member of the sales Queue. I've set this extension divert when busy...
  2. chance-wmt

    Allows you to call as the company number without 3CX app

    Excuse my voice, you can replace my voice prompts to your need. In-fact I urge you to. To change the PIN code, follow these pictures. Select the object "Main.flow" InitialValue requires quotations to set it as a string.
  3. SIP port mapped to port 2948 | telephony external not possible

    Hello, I have the following problem with my 3CX on my Windows VM: All calls from 3CX to the outside are reported as unavailable. On incoming everything is fine and on an old test setup on a Raspberry PI there are no problems in either direction. The result of the firewall test returns the...
  4. DID variable Empty

    Hello, I am currently dabbling in call control through Call Flow Designer. I want to route the caller based on the DID. The branch in question, with the "transfer", is only at the end so it wouldn't be worth creating a second call flow. I noticed that the "session.did" variable is an empty...
  5. Conference audio quality

    Hi, I needed to have a brief meeting a couple days ago with 2 other people. All three of us called into my 3CX conference DID from external numbers (nothing connected to 3CX). The audio quality for all of us was terrible. Everything sounded muffled and was only intelligible when we all spoke...
  6. berl

    Integration of external CTI application (e.g. estos ProCall Enterprise"

    Hello! Is there any suggested way to work with an external CTI application (e.g. estos ProCall Enterprise)? We have Troubles at one customers side, where we use the uaCSTA protocol of Yealink Phones. The Problem is, that the phones do not respond to CSTA requieries, so then the ProCall client...
  7. Solved Caller display name

    Hello, I need some informations about caller display name. Let's me introduce our call flow: -> External inbound calls are forwared to a ring group of 3 extensions. -> After 15 seconds, if no answer, the call is forwarded to a call queue with all extensions. My problem is that when the call...