fail

  1. Firewall test fail

    Hi, Even if we have opened all the door like's 3cx request, the test always fail I attach 2 screenshot. I've tryied to do a call and there isn't problem, voice quality is good. Also making a conference...but firewall check is always red! Where's the problem?
  2. jasonhille

    Solved Upgraded to v18, but v18.0.2.314 Web Client Update fails

    We upgrade all of our customer's 3CX to v18. One of our clients upgraded to v18 successfully and the PBX is operational, but the PBX reports that there is an update for the Web Client (see attached image). The web client install freezes the PBX and since it is an update, it stops all the...
  3. Solved 3CX full backup - failed

    Normal backups complete without any issues. Trying to take a full backup before upgrading to v16 (Windows 10), I get the following error. Any ideas? 3CX Phone System tried to backup but failed due to the following reason(s): System.IO.IOException: The request could not be performed because of...
  4. Intallation Fail on Debian-9 + Virtuozzo Hosting

    Hi, I´m trying to perform a manual installation on a Debia 9 in a hosting service using Virtuozzo. Distributor ID: Debian Description: Debian GNU/Linux 9.2 (stretch) Release: 9.2 Codename: stretch First Problem, when I´m doing initial configuration through web config, the...
  5. Scheduled Backup fails on Version 15.5.5 SP1

    Today (23.08.2017) we updated our 3CX-Server to SP1 and afterwards checked wether everything was still working. While doing so we found that the scheduled backup seems not to be working since 10.08.2017. The manuall backup works fine though. The error message that we get is (in German): 3CX...
  6. Volume level dropping down while talking

    Hello everyone, I have a fortigate 30E firewall device and 3cx is installed in Hyper V. My problem is with android softphones. I am having different kinds of problems such as audio cracking, volume level dropping spontaneously, registration failures, soft phone users often complaining that...