fanvil h5

  1. Maid Status not updating

    Hello there, We have a mix of unsupported and supported phone models in our environment. When we dial maid status codes from the 3CX supported phones, we receive a response from 3CX that says 'Thank you,' but it does not update the PMS side. The same maid codes work without any issues with...

  2. Fanvil H5 Template Change Request

    How do we go about submitting a change request on the official templates? I have made changes and using a custom template, but I would prefer to use the official template so that I can resume with automatic updates when they arrive. But for our hotel, I can't because of the below issue. For...

  3. 3CX Provisioning Template Breaks Fanvil H5 Functionality

    I provisioned a Fanvil H5 per 3CX instructions and provisioning happened without a hitch. Unfortunately, once the phone is provisioned, the original functionality of the phone is broken. E.G., when you go to dial a number, the icons with text below them for dial and delete still show up...
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