Hello,
I have successfully installed a windows SBC for a remote branch. The SBC is up and online in the Console.
I follow this guide to add an IP phone, connect via SBC.
I get the following message in Logs:
Provisioning file for MAC 0C383E1Axxxx of user 3xxx requested by 8x.x.6x.2xx was...
My customer is reporting line dropouts on one of their X3S phones, seemingly randomly (after 2, 3, 4 minutes of active call) and the error message is "network disconnected"
I'm trying to monitor the phone's connection but I'm struggling to find the IP address remotely - is there a way we can...
Hello, could you help me, i've been tried to configure a FANVIL X3SP IP PHONE, using SBC, is correctly connected, the issue is, when i try to answer , calls, or make a call, appears like it was mutted, i ven configure correctly a Fanvil X7 and Fanvil x4u, but this model i can't make it work. Any...
Hello,
I am trying to setup a phone system using 3CX (on a dedicated windows machine) and Fanvil X3S Phones, which, although configured exactly like described at 3CX’s website, do not receive the BLF configuration from 3CX, making admins have to go to the “Phone UI” to set them up. Is this a...
I have a problem with the Fanvil X3S, it shows on the management console that there is a new firmware i need to upgrade to but when i click upgrade nothing happens it is failing. See the print screen of the firmware i'm upgrading from and to. Any suggestions please?
Thanks
Hopefully someone else has experienced this problem before and can shed some light on it.
The first time it happened I thought it was an old phone that died, but it subsequently happened with a brand new phone of a different make.
After upgrading from V14 to V15.5 I noticed on the phones page...
I have recently obtained a Fanvil X3G phone as I wanted to try out this aesthetically pleasing and economical phone for my customers. I believe it could be quite popular. However, I have been unable to get this phone to register. After reviewing the 3CX website and community forums postings...