fanvil

  1. Chris Walters

    Fanvil Daylight Saving Time not updating

    I have Fanvil phones at multiple locations that have not automatically updated for DST and we're weeks past that date. Re-provision and reboot do not fix the issue. The phones are an hour behind the PBX time, I have confirmed the proper timezone is set on the MC and at the Linux OS level. This...
    • Chris Walters
    • Thread
    • daylight savings fanvil time and date
    • Replies: 15
    • Forum: Fanvil

  2. Call Recording

    HI We have call recording set up on our 3CX system. When we receive an external call this is picked up by reception and there is evidence of the conversation between the outside caller and the receptionist in the recorded file then when the receptionist calls an internal extension we hear the...
    • pgil
    • Thread
    • fanvil incoming call
    • Replies: 3
    • Forum: Fanvil
  3. Dynamic Networks

    Phones on SBC do not update with Manual Re-Provision from 3CX Web Interface

    Need a little help troubleshooting a relatively benign but annoying issue. I have a self-hosted system in Google Cloud built with the default project there. Client prem has 3CX SBC. I can provision a brand new phone through the SBC just fine. If I have to update an extension name later and wait...

  4. Solved Router Phone for Fanvil v62

    Dear team, We have borrowed an IP-Phone Fanvil model v62 from our partner. We are confused about the feature router phone configuration on the 3CX PBX. Look at my attached image. Where is the menu router phone on the 3CX PBX? I think the 3CX guide is not clear.
    • surawoot
    • Thread
    • fanvil router phone
    • Replies: 13
    • Forum: Fanvil
  5. studio2

    Fanvil X4U BLFs do not refresh when scrolling pages

    Hi, I have a problem with the X4U v2: when I scroll the BLF pages the BLF lights do not show the correct color. Ex: if I have the third light red (calling) in the first page and I scroll to the second page, the button keeps the red color even if the extension is idle. Someone has the same...

  6. Fanvil V67

    Hello @Nick Galea , I was planning to replace the X series with the V one, but after ordering the phones, I realized that only V67 is not supported despite both US Fanvil distributors listing it as compatible with 3CX. Do you have any plans to add this phone in the future, or do I need to...
    • ThePhone
    • Thread
    • fanvil fanvil v67
    • Replies: 4
    • Forum: Fanvil

  7. Intermittent VLAN Issues

    I recently moved our IP phones (mostly Fanvil devices - approximately 40) from our default VLAN to a separate VLAN. Since then I've been having a lot of intermittent issues with individual phones not working correctly or losing connection with the server. A simple phone reboot fixes the issue...

  8. Fanvil X5U Provisioning Issue with RPS - Username Numeric Values NA

    I have a Fanvil X5U setup for provisioning via RPS. When the phone boots up and prompts for the provisioning username (extension) and password (VM Pin), I cant use numeric values for the username entry. I noted when I go to the password entry I can tab through to numeric and alpha-numeric...

  9. Solved Fanvil V65 phones disappear after install of new SBC

    We need to decommission the original SBC. Created a new SBC with a different name, assigned the phones to the new SBC and uninstalled the original SBC. All the phones disappeared. I tried to log into the web interface of a phone to reboot it or point it to the new SBC somehow but I can't login...
    • bdpbxer
    • Thread
    • fanvil sbc
    • Replies: 4
    • Forum: Fanvil
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