fanvil

  1. Router Phone

    I am using v20 and am hooking up my first router phone [Fanvil V63] to a hosted 3CX system for the first time [I was using SBCs before for remote locations]. What is not clear to me in the instructions is if I need to select anything special to choose a router phone or if I just select the...

  2. Fanvil V64 FW 2.12.16.20 WIFI is not working

    Hello, Only supported Fanvil V64 FW is 2.12.16.20, which is not even listen on Favil support site. With this firmware, Wifi adapter is not working, there is not even MAC address visible in web interface. When I downgrade FW to 2.12.16.17 which is not officially supported, it works just fine.

  3. DTMF fields in version 2.0 fanvil X6U

    the DTMF fields disappeared in version 2.0 of the X6U phones, in version 1.0 the fields existed. How do I activate these fields? I need them to add call transfer codes. attached prints of version 1.0 and 2.0
    • lucas_souza
    • Thread
    • dtmf dtmf transfer fanvil fanvil x6u tranf x6u
    • Replies: 1
    • Forum: Fanvil

  4. problem when returning fanvil version X6U (downgrade)

    Tenho a versão v2.0 (2.12.16.20), mas quero voltar para a versão V1.0 (2.4.12). Ao tentar retornar a versão, uma mensagem aparece no telefone: "Arquivo inválido!". Como posso reverter a versão?
    • lucas_souza
    • Thread
    • fanvil fanvil x6u firmware help phone
    • Replies: 1
    • Forum: Fanvil

  5. X3U Pro getting auto created as X3U

    Version - 18.0 Update 8 (Build 939) Hosted by 3CX Using Windows SBC Version: 18.1.36 Fanvil X3U Pro Firmware 2.4.7.4(same issue with 2.4.7.5) When the phones are added to an existing extension using the Phones section of the management console, they are detected as Fanvil X3U's. When they are...
    • Brendan D
    • Thread
    • fanvil provisioning problem x3u pro
    • Replies: 1
    • Forum: Fanvil

  6. Fanvil X7C v2 Crashing on New Firmware

    I am using my X7C v2 as a Router Phone at a remote location. There has been 2 instances today when my phone just crashed and dropped the active call. There are a number of other users of this phone with the new firmware who are on site directly connected to the PBX and they have not reported any...
    • jerm324
    • Thread
    • fanvil fanvil x7c
    • Replies: 12
    • Forum: Fanvil

  7. AWS Hosted System and Fanvil SBC Provisioning

    Hi, Community. I'm using an AWS-hosted 3CX system which has been working great with the soft phones / apps. Now we're trying to put dedicated VoIP phones in place. I'm having nothing but challenges trying to provision a Fanvil V2 IP Phone (much less set it up as an SBC). I want to document...

  8. Fanvil X6U not associating to HA SBC without reboot

    We have a hosted 3cx instance, with two SBCs running in an HA arrangement. The SBCs failover and stay connected to the PBX fine, but our Fanvil phones do not connect the backup SBC if the primary is taken offline. Is there something I'm missing, or am I seeing some kind of firmware bug on the...
    • slightlyevolved
    • Thread
    • fanvil high availability hosted sbc sbc cluster x6u
    • Replies: 3
    • Forum: Fanvil

  9. Unexpected Change in firmware being Unsupported

    We have a combination of about 30 Fanvil X5U AND X6U phone sets. Yesterday all these phones were showing no firmware issues. This morning, when in the Phones screen, all 30 of these phone sets are displaying in the color red and noting that the firmware (2.12.15.6) is not supported. What causes...

  10. Solved PHONES DROPPING REGISTRATION, 3CX VER 18

    Good Evening Everyone, We have 10 extensions with Grandstream 2170, Fanvil x7 and Yealink T48S phones. We are running 3CX 18.0 update 8 build 912. The system likes to drop the registration of the phones. Usually I am able to reboot them to come back online; however, this weekend has been a...

  11. Feature request: Fanvil X6U provision template options

    A few things I've seen that would be a nice quality of life improvement for configuring from inside 3cx for the Fanvil X6U phones: - BLF does not have the "Memory Key" option. This is accessible from the actual phone UI, and is a little different from a Speed Dial key. I use this for direct...

  12. Fanvil 3x Provision Parameters

    Hello, I would like to know if there is a documentation that includes all the provision parameters of fanvil phones like there already is with yealink. I have a used provision that use this type of parameters for an example...
    • TheCourierr
    • Thread
    • documentation fanvil provision
    • Replies: 1
    • Forum: Fanvil

  13. Finding XU V2 Phones is Challenging

    Hi, Community. I'm having a challenge finding XU V2 phones for use as a Router Phone in our remote sites (using a cloud-hosted 3CX server). Ideally, the X5U-V2 is the phone I'd choose (right amount of feature buttons, size, etc.). Amazon.com is the first place I look for the phones, but I...

  14. Equipo fanvil X3U no se aprovisiona con la liga

    Tengo 3 teléfonos del modelo fanvil X3U. El modo de aprovisionar es mediante la liga de aprovisionamiento que nos brinda 3cx en la extensión. Siempre los he aprovisionado de esta forma, y nunca hemos tenido problema alguno. Estoy intentando de la misma forma con este modelo en especifico pero no...
    • alexamilan
    • Thread
    • fanvil fanvil x3u seriesx
    • Replies: 1
    • Forum: Fanvil

  15. Solved x7C v2 will not allow me to time sync via SNTP or DHCP

    Is anyone here having the same issue as I do? All of our X7C-V2 phones have a random date and time. For some reason, the "via SNTP" or "via DHCP" checkbox will not stay after I hit apply. Is this a bug with the phone firmware? It is the latest one. Our 3CX is version 18.0 update 7 (build...
    • cpe90
    • Thread
    • fanvil x7c-v2
    • Replies: 3
    • Forum: Fanvil

  16. i63 Door Phone calling a hunt group

    I have installed an i63 Fanvil door phone. I have programmed the 5 buttons to call 5 different hunt groups. In all instances, the first person in the Ring Group is called, and if they don't answer the call just stays there and rings, the call never attempts to transfer to the 2, 3, 4 person in...
  17. Chris Walters

    Fanvil Daylight Saving Time not updating

    I have Fanvil phones at multiple locations that have not automatically updated for DST and we're weeks past that date. Re-provision and reboot do not fix the issue. The phones are an hour behind the PBX time, I have confirmed the proper timezone is set on the MC and at the Linux OS level. This...
    • Chris Walters
    • Thread
    • daylight savings fanvil time and date
    • Replies: 15
    • Forum: Fanvil

  18. Call Recording

    HI We have call recording set up on our 3CX system. When we receive an external call this is picked up by reception and there is evidence of the conversation between the outside caller and the receptionist in the recorded file then when the receptionist calls an internal extension we hear the...
    • pgil
    • Thread
    • fanvil incoming call
    • Replies: 3
    • Forum: Fanvil
  19. Dynamic Networks

    Phones on SBC do not update with Manual Re-Provision from 3CX Web Interface

    Need a little help troubleshooting a relatively benign but annoying issue. I have a self-hosted system in Google Cloud built with the default project there. Client prem has 3CX SBC. I can provision a brand new phone through the SBC just fine. If I have to update an extension name later and wait...

  20. Solved Router Phone for Fanvil v62

    Dear team, We have borrowed an IP-Phone Fanvil model v62 from our partner. We are confused about the feature router phone configuration on the 3CX PBX. Look at my attached image. Where is the menu router phone on the 3CX PBX? I think the 3CX guide is not clear.
    • surawoot
    • Thread
    • fanvil router phone
    • Replies: 13
    • Forum: Fanvil
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