fanvil

  1. Fanvil W611W with strange firmware and audio issue

    Hi all, we've got a customer who has a Fanvil W611W which is running a firmware version that looks wrong to me, and that I can find no reference to anywhere online including the 3CX supported handset firmware repository and the Fanvil firmware download page on their own website. The handset was...

  2. Solved Fanvil X210-V2 not showing as router phone

    Hi, I just setup Fanvil X210-V2, but it is showing as a "Normal" phone, not a router phone. Any suggestions?
    • sonnyh1
    • Thread
    • fanvil fanvil x210-v2 routerphone
    • Replies: 2
    • Forum: Fanvil
  3. KMorley

    Fanvil Phone template has a typo...

    I've spent a lot of time recently on the standard V20 template for Fanvil phones. I found a typo and just wanted to report it. Line 3285: <CID_Prioiry>1</CID_Prioiry> I think it's supposed to be "CID_Priority".
    • KMorley
    • Thread
    • fanvil template typo
    • Replies: 0
    • Forum: Fanvil

  4. BLF buttons are not updating

    I have a number of clients that have found BLFs are not updating on Fanvil handsets (X3U, X4U-v2, X6U, X210, V62G). Even after reprovisioning the phone and power cycling the phone, the BLFs are not updating to reflect the user within 3CX. We factory reset a couple of these but now they do not...
    • Jlidds
    • Thread
    • blf blf buttons blf provisioning fanvil v20
    • Replies: 1
    • Forum: Fanvil

  5. Maintain Door Phone Config when 3CX Updates

    I have a Fanvil i62 door phone provisioned by 3CX and it works really well. The only issue is that whenever 3CX updates, like the recent update to V20 U6, the door phone automatically reprovisions, and I lose the speed dial for when someone pushes the single big button on it. The settings in...
    • Gavino
    • Thread
    • door phone fanvil fanvil i62 lost configuration reprovisioning
    • Replies: 3
    • Forum: Fanvil

  6. Fanvil firmware 2.4.19 changelog

    I'm having a hard time finding the changelog for the Fanvil 2.4.19 firmware, we have X210 and X6U. The latest I can find is 2.4.13: https://fanvil.com/upload/files/20230704/17366802hn.pdf Can anyone help me out?

  7. Remap Sidekey

    Hi, I have several Fanvil phones. Sidekey 2 & 3 are usually mapped to SP1 Line. I can go into the phone GUI and add SP2 as a different trunk, and set it up as Sidekey 4. When the phone reprovisions/updates Sidekey 4 is overwritten. How can I modify the template for this phone so Sidekey 4 SP2...

  8. Fanvil V62 Pro

    Can the configurable button on the handset be configured through 3CX or is the only option on the device gui? 3CX Hosted on V20.0 Update 4 Handset FW 2.12.18.14.1

  9. Fanvil H3 Firmware Upgrade Fails through 3CX

    Good Morning All, Got large amount (~100) Fanvil H3's running through 3CX V20 on an SBC. Everything is working as expected except there is a firmware upgrade shown on the dashboard. 2.14.0.7386 - 2.14.0.7387. Pressing upgrade through 3CX seems to reboot the phone but not do anything else...
    • P4ul
    • Thread
    • fanvil firmware firmware upgrade issue
    • Replies: 3
    • Forum: Fanvil

  10. Shared Parking - Randomly Dropping Calls

    Specs: 3CX Hosted, On-site SBC Trunk: Voiceflex Handsets: Fanvil X4U My customer keeps reporting an issue with Shared Parking that I am unable to replicate or find much information in the Logs for. Reception picks up phone > places the call into Shared Parking > Phones User to inform them...

  11. Intercom not working on H2U-V2 Fanvil Phone

    I've tried setting up the paging system for the H2U-V2 fanvil phone but have not been successful at making the phone auto-pick up the call when dialing the paging extension. I've tried the same settings on a Fanvil v64 and it works fine. I've attached the settings I have on for the H2U phone.
    • Redeemer
    • Thread
    • fanvil fanvil h2u intercom
    • Replies: 1
    • Forum: Fanvil

  12. Fanvil x6 x5u

    Hoping someone can help. Is there a way to view the status of the phone switch/pc port (i.e. link status/speed) from Fanvil x6 x5u phones web portal? We have some remote clients and I'd like to be able to determine if something is currently connected to those ports on their phones. Thx

  13. Fanvil i62 and Fanvil X6U no Video

    Hi, I have a strange issue on one of my systems after upgrading to V20 and I wanted to share it with you and ask whether you have encountered a similar problem. Just to make it clear, I have tried to flash the phones & the door phone with different firmware versions, although it hasn't...
    • Mike94
    • Thread
    • doorphone fanvil v20 video
    • Replies: 5
    • Forum: Fanvil

  14. fanvil x6 Stuck on loading screen

    i have 3 fanvil x6 and all have same issue , stuck on loading screen and not opened . trying alot to put them in post mode but doesn't work any help ?
    • obyda86
    • Thread
    • error fanvil fanvil x6 problem
    • Replies: 15
    • Forum: Fanvil

  15. Solved Fanvil i16S doorbell no longer working

    Since the V20 upgrade, our doorbells have completely stopped working. And I can not figure out how to configure these things in the new 3cx V20 console. They are provisioning fine, and I believe I have the button configured correctly. Does anyone happen to have these configured correctly that...
    • engineer5757
    • Thread
    • doorbell fanvil fanvil i16
    • Replies: 10
    • Forum: Other

  16. Fanvil Hold doesn't work after v20 Upgrade

    Running some tests and upgraded our v18 to v20, seems to be working ok except 2 of our Fanvil phones (x5s & x3u) can't put calls on hold. On the x3u the message flashes briefly "Dialog does not exist" and the call disappears from the phone. In the Admin the call shows that its still talking...

  17. Fanvil Phones - auto dial failure after entering last digit.

    I recently came across the following article as I was trying to resolve an identical issue on the newer Fanvil series of phones. At first I thought that this could be addressed by creating a dial plan with a 1 second timeout, this did not work. What did work was disabling the "Pre-Dial" feature...
    • MadFoneLabber
    • Thread
    • auto dial dial now failure fanvil intercom
    • Replies: 1
    • Forum: Fanvil

  18. SIP Transport in Provisioning Template

    I'm trying to work out how to specify the SIP transport in Fanvil provisioning templates... Anyone have any idea what it'll be? I've managed to sort it for Yealink desk phones and DECT, but can't work out what the XML needs to be for Fanvil. I expect it will be in the <SIP_CONFIG_MODULE>...
    • RossMarlow
    • Thread
    • fanvil provisioning template
    • Replies: 3
    • Forum: Fanvil

  19. X6U-V2 BLF Sub Screen Not updating.

    (BUG) We have had several reports of the SUB screen not updating on FW Version 2.12.16.20 (X6U-V2 hardware). This main issue it will display Pager one items but will dial pager 2 items. or If I have joe user in the top slot (BLF - 6) the user in top slot Pager 2 (BLF-13) sometime is dialed.
    • ORComm
    • Thread
    • blf fanvil firmware x6u
    • Replies: 6
    • Forum: Fanvil

  20. Fanvil Phones & 3cx V20 provisioning

    Wanted to share my experiance with migrating from v18 to v20 and the sole use of Fanvil phones being provisioned with STUN. I have found that some Fanvil phones (H2U and I32V) do not like to auto provision after the update to V20. I kept getting a timeout:true or register failed message. To...
    • candry
    • Thread
    • fanvil provisioning stun provisioning v20
    • Replies: 17
    • Forum: Fanvil
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