feature reqeust

  1. Feature Request: API Key and Operator routing

    Hi, With the licensing changes to extension limits, it'd be great to see 2 changes to help reduce extension requirements: A dedicated API key Ability to route Operator to call handling objects Currently we have a baseline of 3 extensions before we even start adding any users; our dedicated...

  2. Feature Request: Dependency Visibility and/or Deletion Safeguards

    I would like to request a feature that adds dependency visibility and/or deletion safeguards within the web portal. It would be helpful to easily see where an extension or call object is being used (ring groups, digital receptionists, queues, call flows, forwarding rules, etc.) without having...
    • dbrowning
    • Thread
    • 3cx ideas feature reqeust
    • Replies: 0
    • Forum: Other

  3. Feature Request - Call logs

    What about automatically purging call logs? Could have options for 30 days, 60 days, etc?
    • cook1991
    • Thread
    • feature reqeust
    • Replies: 0
    • Forum: Other

  4. User Roles Roadmap

    Hi, As many others have posted about, the new (un-customisable) roles often either provide too much access or not enough. In my specific case, one of our clients wants basic users to be able to pick up other users' calls in the same department only, without all the other additional rights...
  5. AlltechIT

    Bridge WAN/LAN in ATA - Add to provisioning template. - Feature Request

    Yes, customers still use fax.... we have had very good success with Grandstream ATAs using T.38. It would be great to see the option for bridging the WAN/LAN port built into the template. We ship these to places where they are connected in line with the data cable at multifunction copiers...

  6. Feature Request: Reset blocked Hotdesking registration

    Please implement a function to unblock Hotdesking registrations.
    • Martin.Wieser
    • Thread
    • feature reqeust hotdesking ip-telefone
    • Replies: 0
    • Forum: Other

  7. Outgoing messages not visible for rest of team, untake?

    When customers send SMS to one of the numbers, the whole group sees the whole conversation and is able to respond. The problem is that when a user initiates the SMS to the customer, the whole group is not able to see that conversation at all. The users are using only Group numbers. I have found...
    • Coleb
    • Thread
    • feature reqeust
    • Replies: 1
    • Forum: SMS
  8. adsolution

    feature request: "Bulk Add" options in Add Member of Ring group/Queue & "Time filter" option in Reports

    Dear Concerned As like in V18 and as per "Customer Requirements", we would like to request for following features 1. "bulk add" options in adding members of Ring Group/Queue 2. "Time based filter" options in reports 3. Menu access/Rights based permissions for management console as it was in...
  9. JustBoyke

    Teams status sync question

    Hi, We love the ability to sync the status of our employees from Teams to 3CX. However, there is one issue we keep encountering: Teams switches the status of users to “Away” after a few minutes of inactivity. We have employees who need to visit local sites for our customers but leave their PCs...

  10. Expansion Module not working on hotdesk

    T54w expansion module 3cx setup hot desk not working: When you put the phone into the hotdesking feature it does not take in the BLF options for hotdesking. When you delete the hot desk phone, factory reset the device, and assign it to a user/agent the BLF expansion module works. Can someone...
    • andytelco
    • Thread
    • 3cx feature reqeust hotdesk yealink
    • Replies: 1
    • Forum: Yealink

  11. Admin ability to download extension configuration files

    The changes and additional security measures that have been added to the 3CX welcome letter template are a smart appreciated improvement. The added security is great, but has also limited 3CX Administrators ability to access config files for individual users. Since use of the webclient link in...
    • Westy2021
    • Thread
    • admin console configuration file feature reqeust
    • Replies: 0
    • Forum: Server
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