Hi all,
I am trying to set up call forwarding to a mobile number. I have set this in Main Inbound Rules under Destination for calls outside office hours.
Office hours have been set to 9 - 5 and there is an out bound rule with a number prefix of 07 and a route of out voip provider.
When its...
Hi All,
I am currently facing an issue with forwarding rules at a customers 3cx v16.5 phone system. There are 5 status options available in 3CX, 1. Available, 2. Away, 3. DND, 4. individual, 5. individual, but with the 4th status - in our case called business trip the forwarding rule was set to...
Hi,
It would be nice if it was possible to configure a call flow app as an unanswered or busy destination in each extension.
Actually the workaround is to configure a ring group with call flow app as destination on an unanswered call but it use a lot of numbers in complex systems.
Have a nice day.
Hello,
I am using ext 222 using an IP phone in my home office, and my office extension is 137. When I'm not in the office I set my desk phone (137) to DND so that it doesn't ring out and disturb others. I have a Forwarding rule set up to forward calls to 222 when 137 is on do not disturb. The...
Hey guys,
Does anyone know how if there is any way to figure out if an incoming call is a forwarded call and wich extension forwarded?
Thanks in advance!
Good morning all,
We have a 3CX customer (free edition) with six handsets. Two DDI numbers setup which both need to go to one extension (not a problem, easy peasy!) Two hunt groups with three phones in each.
The customer would like the call flow as below:
Call comes in on 01234 123456 and...
Hi,
We have following problem in our company:
A is forwarding calls to B.
B has the option "If I am busy or my phone is unregistered, forward calls to: End call" enabled.
If someone calls B and B is busy, they get the busy announcement. But if someone calls A and the call will be forwarded to...