Hi,
Hopefully somebody can point me in the right direction.
I have set the status of away to forward to mobile.
When i try and call the main number when it is set away it goes straight to the 3cx voicemail for the extension and does not foward to the mobile.
In the event logs i get
Device...
Hi all,
Current 3CX v18.0 update 5 -
We have two unsupported providers.
There are hundreds of DIDs and users so instead of creating an inbound and outbound rule for each user to map DID i have done:
for Inbound : i have routed calls that come into (example DID 0372 689 * ) to a CFD that...
I am wondering if 3CX supports a particular feature when it comes to call forwarding.
I know that it will support changing the profile status and then configuring the forwarding rules of that profile status to forward to an external number.
Is there a way to dial a code then enter any...
Hi All,
I am currently facing an issue with forwarding rules at a customers 3cx v16.5 phone system. There are 5 status options available in 3CX, 1. Available, 2. Away, 3. DND, 4. individual, 5. individual, but with the 4th status - in our case called business trip the forwarding rule was set to...
It's been asked a few different ways, but I couldn't find reference to the response I got from our SIP provider (CallCentric).
When forwarding unanswered calls to mobile, we want to pass the external callerID to our mobile -- we're not having any issue passing correct CallerID on our trunks...