gdpr compliance

  1. ArneDery

    User-level recording opt out

    Currently, recording opt-out via DTMF is only available on Queue level in 3CX. This is missing for DID calls routed directly to a user (extension). Use case When a DID is assigned directly to a user, there is no way for callers to opt out of recording. Current workaround Creating a queue per...
    • ArneDery
    • Thread
    • gdpr gdpr compliance opt out recording user
    • Replies: 0
    • Forum: Server
  2. Frydendal-Oesten

    Is LiveChat GDPR compliance in EU?

    Does 3CX LiveChat comply with GDPR data protection regulations in practice within EU, especially considering the Danish national Cookies regulation which equates data in Local Storage to Cookies? Unlike Cookies, there is no expiration on the data stored in Local Storage. Is there any...
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