general

  1. Time Scheduling and Dial Codes

    Hello- My clients have made a request but I am not sure if it's possible. They go to lunch at different times a day and would like to have a dial code to press to have calls forwarded to another location during their lunches and then a dial code to open the lines back up to them when they...

  2. Solved Weekend Routing Rules

    Hello, We have routing in place with an IVR that works fine Mon-Fri, however on the weekend a number of the lines/groups are dead as there are no staff to cover the groups. But the customer can still select the group option from the IVR. Is there any way i can set up new rules just for...
  3. SonnyPeas

    Solved Random DID appearing and Caller ID not working

    Hello there, Here is the issue - My pilot DID (only DID in trunk) is say 123-xxx-xxxx now when I make an outgoing call, the receiving end gets 869-xxx-xxxx I'm going insane trying to figure out where this number is even coming from. anyway, what I need help with is just making sure Receiving...
    • SonnyPeas
    • Thread
    • 3cx call caller id custom rules did general outbound pilot did rules trunk
    • Replies: 10
    • Forum: Phone System / PBX
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