global office hours

  1. Office Hours - Not Working As I Thought.

    Hi all, PBX Details: 3CX Version: 3CX PRO 4SC (Hosted by 3CX). 18.0 Update 7 (Build 312) I'm running into some issues with the 'Office Hours' Setting. I navigate to the 'Management Console > Settings > Language & Office Hours Settings. From here I enter the Office Hours 8:30AM-4:30PM...

  2. Office Hours Disappearing

    I work for an MSP and manage quite a few 3CX systems. Two days ago one of our clients had some servers go down, and when I called them their phones went to after hours during the afternoon, so I checked 3CX and their office hours had all been wiped out. I checked the audit logs and they were...
  3. MHRAdmin

    Office hours and DND mode. Alternative options.

    We have our system set up to automatically switch during office hours. But it puts all phones in DND mode. This would be fine, especially with people working from home. Unfortunately we have some over zealous sales people who would like to work outside of those hours on occasion. When the system...
    • MHRAdmin
    • Thread
    • do not disturb global office hours set to available during office hours
    • Replies: 13
    • Forum: Phone System / PBX

  4. Change global in/out of office status in management console

    Hi, i know that we can change the status of global in/out of office by a special code like *65[0,1,2] on any phone. But can this be done from the management console. Sometimes we need to set the system to 'in office' for testing some settings and routings when we take control of the server...
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