greetings

  1. CFD on outbound call

    Hello, I need to setup Greetings message on outbound call, I know that it doing with CFD, but not sure how to do it. does anyone can share me maybe screenshot, or logic or project also maybe, to be done from my side? Thank you in advance.
  2. David Liddle

    V20: Play existing voicemail greetings or announcements

    Hello! After upgrading our on-premises system to V20 Pro, we have found no way to play or review existing voicemail greetings or holiday announcements as we could do in V18. There's no button for playback as there was in the past. There are only buttons for upload, deletion, record from web...
  3. IVR Greeting and VM Greetings Gone

    Hi, Today I started getting calls that our primary auto attendant was down. I found out the recorded greetings was gone. I investigated further and all the user mailbox greetings are gone as well. We have not touched the system and if anything have been getting our public IP Changed emails last...
  4. VM Greetings missing after backup / restore

    Did a full backup selecting all options (including recordings) from version 15.5 and restored to version 16 on a new instance. I am not finding that any of our vm greetings were carried over. Upon first launching 3cx console, I saw a blurb about recordings needing to be converted which I did...
  5. Setting up a Greeting/Message on an extension

    Hello, Our office is wanting to implement a dial in system to alert employees about weather alerts or delays. How management is expecting it to work is that they can change a voicemail recording or greeting message when there is inclement weather. So when the user dials into our 3cx number...
  6. Implemented add a way to delete old greetings

    At the moment there is no way to delete old greetings that I've recorded in voicemail. I'd like that. Thanks!