group moh

  1. Global MOH plays a snippet before Queue MOH

    Hi, Support. I have a weird issue where we have set a global Music on Hold to play when users are put on hold. This is fine. We also are trying to set queue music on hold so when the queue receives an inbound call, it will play a ring tone and is not silent for the inbound caller. The issue is...
    • jstoner
    • Thread
    • group moh
    • Replies: 5
    • Forum: SMB

  2. Music on hold different for each group

    Hello, We have an important customer who has several companies and sites on the same server. He would like to be able to have different music on hold for different sites and companies in order to run promotions. I've read that this isn't possible with 3CX, is this still the case? Any plans to...

  3. 3CX Improvement MOH Handling

    The ability to have multiple Messages on Hold per Group of Extensions. This is important as a large business where we have multiple entities under our core business, digital and marketing messages need to be separate however keeping the core functionality of all users in the one PBX for ease of...
    • CS ICT
    • Thread
    • differentmoh4eachqueue group moh moh
    • Replies: 0
    • Forum: Server

  4. Music on Hold per group

    We have a customer with 300 ext in 10 groups. Group 1 - New car sales Group 2 - Used car sales Group 3 - Car Service Group 4 - Spares ... Group 10 - Customer Service If reception transfers a call to the Queue for Group 1, the music on hold for Group 1 Queue plays. Music on hold is a marketing...
    • Braam
    • Thread
    • group moh group music on hold moh music on hold
    • Replies: 4
    • Forum: Server
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